Director of Sales

Summary

Join Trellis, a Series A startup, as their Director of Sales. Lead and scale a remote sales organization of 4–6 Sales Managers and 50–100 agents. Drive conversion, productivity, and engagement. Coach managers in leadership, performance management, and execution. Design and improve sales systems, processes, and culture. Diagnose performance using data and act on insights. Partner with other departments to launch initiatives and scale headcount. This is a critical leadership role requiring strong operational and strategic skills.

Requirements

• 5+ years driving high-performance sales teams, including frontline managers in a high-growth, remote environment, with at least three years of Personal Lines or P&C insurance leadership
• Strong understanding of insurance carrier dynamics, compliance, agent workflows and best practices
• Proven success building or scaling distributed teams in a voice driven call center or inside sales tech-enabled environment
• A strong operator and systems thinker who drives accountability through frameworks and metrics
• Skilled in sales tooling and analytics platforms (such as Looker, Tableau, ZenDesk, Kustomer, Aircall, TalkDesk, etc.)
• Comfortable operating in ambiguity—able to define the path while building it
• Clear, direct communicator who builds alignment across functions and layers

Responsibilities

• Scale Performance : Drive conversion, productivity, and engagement across a fully remote, high-volume sales org
• Lead Leaders : Coach 4–6 Sales Managers to be exceptional at people leadership, performance management, and execution discipline
• Build Process : Own the design and improvement of onboarding, coaching, nesting, QA, and intraday management systems
• Diagnose and Improve : Identify performance levers using Looker, CRM data, QA insights, and model-driven predictions—then act on them
• Drive Execution : Ensure consistent sales operations and tight adherence to processes across teams and managers
• Partner Cross-Functionally : Collaborate with Training, QA, Recruiting, and Engineering to launch new initiatives and scale headcount efficiently
• Shape Culture : Set the tone for a high-performing, feedback-driven culture built on consistency, clarity, and execution

Benefits

• Flat, collaborative, transparent culture; get in at the ground floor and be a true business partner
• Opportunities for growth and development within your role and all areas of the organization
• 75th-percentile (competitive!) compensation
• 100% remote work environment
• Quarterly, fun team bonding events
• Unlimited vacation time
• 100% employer-paid Platinum-tier health insurance for employee, 65% for dependents
• Flexible Spending Accounts (FSAs)
• 401(k) retirement savings plan
• Bonuses and equity opportunities
• Budget for home office equipment