Director of Strategic Partnerships

Summary

Join Code for America as the Director of Strategic Partnerships and lead the development and execution of a growth strategy focused on collaboration with government agencies, civic technology partners, and allied organizations. You will build impactful external relationships, bring on new projects, and expand Code for America's social impact. This leadership role requires a strong background in social safety net programs, digital services, and business development. The position reports to the VP of Growth and Partnerships and involves up to 25% travel. Code for America is based in California and employs those residing full-time in the US. This role offers a competitive salary and a comprehensive benefits package.

Requirements

• At least 8 years of program, consulting, partnerships, growth, or business development experience with increasing responsibility, ideally within government, civic technology, social enterprise or the nonprofit sector
• At least 3 years as a people manager with a track record of leading teams to execution, ideally involving cross-disciplinary teams (such as product, research, or engineering) and/or sales, partnerships, and business development teams
• A track record of identifying growth opportunities and bringing them to fruition
• Strong process and project execution skills, including program or project scoping and a commitment to responsive follow-through
• Proven track record of cross-sector stakeholder engagement (public, nonprofit, private), ideally including data usage, policy, and business process implementation
• Passion for the Code for America mission and vision for digital service delivery, and strong and persuasive values for the role of user-centered technology in government
• Politically astute and able to find common ground and build relationships across political differences, especially within a government environment
• Familiarity with at least one of the Code for America’s social service program areas (such as SNAP, Medicaid, TANF, WIC, EITC other tax credits, etc.)
• Strong understanding of government service delivery, program and data challenges and opportunities
• Able to prioritize a direction, follow through, and make corrections to stay on track
• Comfortable working in a group environment that requires team building and mentoring
• Comfort working with budgets, finances, and resource plans

Responsibilities

• Develop, own, and continuously update a holistic partnership strategy for assigned focus areas (e.g, Safety Net, Tax Benefits, etc.)
• Identify new opportunities and approaches for external partnerships with government, technology firms, advocates, policy organizations, and vendors that drive high-value products, people-centered outcomes, and lasting impact
• Refine Code for America’s systematic and collaborative approach to partnership and business development
• Build and maintain work plans to ensure the achievement of ambitious impact goals
• Build buy-in for your strategies and approaches with Code for America senior leadership and cross-functional teams
• Own the successful end-to-end execution of your strategic vision
• Build strong relationships with government partners, and collaborate with government stakeholders to envision a formalized partnership with Code for America
• Bring partnership opportunities to fruition by building government buy-in for our approach, drafting high-quality scopes of work and proposals, aligning government stakeholders, and closing opportunities
• Scope projects and products by collaborating with multidisciplinary teams (including Product, Engineering and Design) to define workplans, deliverables, staffing plans, and timelines
• Collaborate with our Contracts & Compliance departments to ensure the appropriate legal frameworks are in place for our partnerships (e.g, Memorandums of Understanding, Data Sharing Agreements, etc)
• Develop, maintain and grow existing relationships with technology, non-profit, advocacy, policy, and community-based organizations
• Supervise and coach Code for America Partnerships and Programs staff as they build these same skills and support your work
• Coordinate with our philanthropic fundraising, earned revenue, delivery, and program teams to ensure partnerships are appropriately funded and resourced
• Collaborate with the Marketing and Communications Department to position our brand, build demand for our services, and build marketing materials that communicate our capabilities to external audiences
• Communicate the voice of government partners internally to support our organizational strategy-setting
• Develop and maintain a knowledge of the CRM databases and track partnerships and key account relationships in the system, as well as suggest opportunities to improve our internal CRM systems
• Other duties as assigned

Preferred Qualifications

• Experience working with safety net, criminal justice, and tax federal, state, and local government agencies
• Experience with WIC, SNAP, Medicaid, and/or tax revenue business processes or technology
• Lived experience with the government program areas on which Code for America focuses
• A track record of government revenue generation and/or philanthropic fundraising
• Experience in a private-sector technology alliances role
• Experience working in government
• Experience with government technology procurement
• Experience working with a social impact-focused product team, agile product development and/or working in iterative planning cycles
• Experience managing and contributing to CRMs

Benefits

• Code for America’s salary bands are transparent as a part of our commitment to transparency and fairness. As part of our hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires
• Offer targets vary based on market / geographic location. The offer targets for this role range from $121,869 to $149,188 , annually
• Values: Leadership and teammates who share a strong work ethic and values, and who respect and care for one another A collaborative, cross-functional, hardworking, and joyful environment
• Laptop provided
• $700 remote environment setup; $200 stipend and up to $500 reimbursement, in accordance with our equipment policy
• Cell phone and/or internet reimbursement of $50 per month
• $1000 annual (per calendar year) stipend towards professional development; prorated at time of hire
• Up to $1000 of professional development funds can be rolled over each year, up to a maximum of $2000
• Employees under 3 years are eligible for a 100% employer match of up to 3% of employee contribution
• Employees with 3+ years are eligible for an additional 50% employer contribution over 3%, to a maximum of 5%
• Full benefits package with options up to 100% coverage toward select medical, dental, and vision plans
• Employer contributes up to 80% of the cost towards dependent and family coverage
• Code for America employees may work remotely across the US
• Code for America employees main residence must be within the US
• Full-time employees work 40 hours per week, Monday - Friday
• Collaborative working hours: we aim to hold all internal meetings between 10 AM - 3 PM PT. We expect all Code for America staff to be available during these set working hours
• Open personal time off, a minimum of 16 paid holidays, and an org-wide closure from Christmas Day through New Year's Day
• Paid sick time; up to 96 hours annually
• Competitive paid parental and family leave
• 4 weeks of paid sabbatical after 4 years of service, with an option of up to 4 additional weeks of unpaid time away