Director, Partner Enablement - IAM/IGA

Summary

Join Saviynt as the Director, Partner Enablement and drive partner-facing enablement activities to ensure successful deployments and help clients achieve their "Time to Value" goals. You will gather feedback to improve Saviynt processes, understand partner strategic goals, and advise on achieving them. Collaborate with internal teams to assess partner strengths and weaknesses, track project timelines, and identify at-risk projects. Profile partners to assist sales and partner directors, monitor partner engagement with Saviynt tools, and analyze data to identify trends and devise strategies. Present at partner events, create content for newsletters, support the Partner Director in managing partner performance, and identify areas for improvement. You will also manage upsell and cross-sell opportunities, drive expansion, and negotiate contracts.

Requirements

• Bachelor’s/ equivalent in Engineering
• 10+ years of industry experience in design, development, customization, configuration, deployment of any Identity Management and Governance products
• 10+ years of experience in a channel/partner management enablement or a related role within IAM/IGA organization
• Thorough domain knowledge in all areas of IAG
• Strong understanding of channel sales dynamics, partner ecosystems, and go-to-market strategies with a proven track record of building scalable training programs
• Excellent communication, presentation, and interpersonal skills with demonstrated experience in working cross functionally to build content and deliver trainings
• Deep understanding of sales processes, methodologies, and best practices
• User Lifecycle Management, Provisioning and Reconciliation
• Direct customer or partner interaction and management skills
• Strong technical presentation and communication skills, both verbal and written
• Ability to present and communicate at an executive level
• Must be able to thrive in a fast paced, high energy environment
• Ability to work independently, adapt quickly, and maintain a positive attitude
• Complete security & privacy literacy and awareness training during onboarding and annually thereafter
• Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to)
• Data Classification, Retention & Handling Policy
• Incident Response Policy/Procedures
• Business Continuity/Disaster Recovery Policy/Procedures
• Mobile Device Policy
• Account Management Policy
• Access Control Policy
• Personnel Security Policy
• Privacy Policy

Responsibilities

• Gather feedback to drive continual improvements with Saviynt processes, community tools and systems
• Understand partner’s strategic goals and advise on how to achieve them
• Feedback to partner on how they can improve their “Ways of working” based on information gathered from the field as well as internal data metrics
• Working with CSMs, TAMs and Expert Services to build a picture of a partner’s strengths and weaknesses as well as projects at risk
• Track go-live dates in your region, identify aged/deferred go-lives at risk
• For projects/go-lives at risk, identify causes and recommend possible interventions (Expert Services, Support Operations escalation, CSM/TAM ownership)
• Profile partners by geography, experience and performance to assist Partner Directors and Sales Directors with recommendations to clients. Data points include – No. of successful deployments, No. trained/certified resources, Saviynt Solutions contributions
• Monitor and measure partner’s engagement with Freshdesk, Forums, Documentation Portal, Ideas Portal and Saviynt Exchange
• From data driven analysis, identify trends at a regional and global level and devise strategies for field teams to adopt
• Attend Partner Focused events and either present on related topics or host workshops to share knowledge increase partner engagement
• Create content for quarterly Partner Newsletter that adds value to the partner’s capabilities and knowledge
• Support the Partner Director in managing the partners performance with evidential facts to enable a robust dialogue
• Challenge the Status Quo  and identify areas for improvement both externally with partners and internally with functional teams
• Communicate the Saviynt vision and product roadmap
• Managing upsell and cross-sell opportunities
• Driving expansion opportunities
• Negotiating contracts and pricing

Preferred Qualifications

Experience with sales enablement tools and platforms is preferred

Benefits

• We offer you a competitive total rewards package, learning and tremendous opportunities to grow and advance in your career
• You may also be eligible to participate in a Saviynt discretionary bonus plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance