Director, Solutions Consulting

Summary

Join Nextiva as a Director, Solutions Consulting and lead a team of experts in delivering cutting-edge solutions. Collaborate with sales, product, and other teams to drive bookings and customer retention. Oversee the entire customer engagement lifecycle, from discovery calls to presentations. Provide strategic guidance and mentorship to your team, ensuring alignment with company goals. Monitor and evaluate team performance, providing feedback and coaching to drive results. Continuously improve the Solutions Consulting process for enhanced efficiency and effectiveness. Recruit, hire, and onboard new team members.

Requirements

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field
• 8+ years of experience in solutions consulting, pre-sales, or a related field within the B2B software industry
• 3+ years of experience in a leadership role, managing and developing high-performing teams
• Strong technical acumen with the ability to quickly learn and articulate the value of complex software solutions
• Excellent communication and presentation skills, with the ability to engage with senior executives and technical stakeholders
• Proven track record of successfully supporting sales efforts and driving revenue growth
• Strong strategic thinking and problem-solving skills, with the ability to develop and implement effective pre-sales strategies
• Ability to travel as needed to support sales efforts and attend industry events

Responsibilities

• Lead, mentor, and develop a team of Solutions Consultants, ensuring their ongoing professional growth and success
• Collaborate with Sales teams to identify and pursue new business opportunities, providing expert guidance on product positioning and value proposition
• Oversee the entire customer engagement lifecycle, including discovery calls, product demonstrations, and presentations, to effectively address customer needs and drive sales
• Provide strategic direction and thought leadership to the Solutions Consulting team, ensuring alignment with company goals and objectives
• Monitor and evaluate team performance, providing feedback and coaching to drive results
• Continuously identify opportunities to improve the Solutions Consulting process, enhancing efficiency and effectiveness
• Recruit, hire, and onboard new Solutions Consulting, ensuring their readiness to become trusted advisors to customers
• Present persuasively to senior customer personnel, clearly articulating business value and conveying a credible understanding of Nextiva technology

Preferred Qualifications

An MBA or advanced degree is a plus

Benefits

• Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
• Life, disability, and supplemental indemnity plans
• Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays
• 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
• Employee Assistance Program and comprehensive wellness initiatives
• Access to ongoing learning and development opportunities and career advancement