Director, Solutions Sales

Summary

Join NiCE, a global leader in customer experience solutions, as their Director of Sales for Digital Solutions. Lead a high-performing sales team of 6-8 individuals, exceeding sales targets and providing exceptional support to account teams. Develop and execute strategic sales plans to drive revenue growth. Identify new business opportunities and cultivate key client relationships within the digital solutions market. Collaborate with cross-functional teams and analyze market trends to inform sales strategies and product development. Monitor and report on sales performance metrics, and manage team composition, including recruitment and separation processes. This role requires a deep understanding of advanced digital technologies and the contact center as a service space.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field
• Minimum of 3 years of experience in sales leadership roles within the digital solutions and contact center space
• Minimum of 5 years of experience in individual contributor role in enterprise software sales in like or similar market
• Proven track record of driving sales growth and exceeding targets
• Strong leadership, communication, and negotiation skills
• Deep understanding of digital technologies and trends in the digital solutions market
• Ability to thrive in a fast-paced, hyper growth, extremely high-volume sales environment

Responsibilities

• Develop and execute strategic sales territory plans to drive revenue growth for NiCE's advanced digital solutions
• Lead a high-performing sales team of 6-8 individual contributor, direct reports to exceed sales targets and deliver exceptional sales support to the CX Americas account teams
• Identify new business opportunities and cultivate relationships with key clients in the digital solutions market
• Collaborate with cross-functional teams to ensure alignment and support for NiCE go to market sales initiatives
• Analyze market trends and customer needs to inform sales strategies and product development
• Monitor and report on sales performance metrics to track progress and identify areas for improvement
• Responsible for managing team composition, including recruitment and separation processes

Benefits

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment!
• As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations