Discord Engagement Moderator

Summary

Join ModSquad's network of Mod Contractors and work from home on flexible schedules, moderating content and assisting customers for top-tier brands. You'll guide customers, solve concerns, and optimize their use of client products or services. Projects are available now, with various hours and weekend availability options. The ideal candidate possesses professional Thai proficiency, prior moderation experience (Discord or social media), and strong communication skills. Competitive hourly rates are discussed during the interview, along with paid orientation. ModSquad offers the chance to work with cool clients and provides access to exclusive job postings.

Requirements

• Professional Thai proficiency
• Must be able to start orientation ASAP
• Is proactive, has good communication skills, and has the ability to keep up with project(s) changes, and updates
• Has previous discord moderation OR social media experience across various moderation platforms
• Is a fast learner, with the ability to work independently
• Is reliable & responsible
• Dedicated laptop or desktop computer with Windows 10 or above
• Quality headset
• Willingness to install MSQ security software and 2FA app on the phone

Responsibilities

• Assist and guide customers to the right answers
• Solve concerns
• Be the GPS for customers to understand and optimize the best use of a client's product or services

Preferred Qualifications

Previous gaming project experience

Benefits

• The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
• Flexible self-scheduling
• Access to ‘Hot Gigs’ postings exclusive to the Mod Network
• Work from home
• Competitive hourly rate - Discussed during your first interview
• Paid orientation