Employee Communications Manager

Summary

Join the growing Employee Communications team at a major Atlanta-based airline! This 6-month contract role, potentially fully remote, offers a $90 hourly rate. As Manager, Employee Communications (Reservations), you will develop and implement strategic communication plans, collaborating with leaders and stakeholders. You will manage daily operational communications, ensuring alignment across divisions. The ideal candidate possesses strong communication, writing, and analytical skills, along with experience in employee communications and airline operations.

Requirements

• Bachelor’s degree in public relations, communications, journalism or related field
• Minimum five years of employee communications experience
• Experience working directly with multiple leaders
• Strong collaboration skills
• Excellent writing skills, with the ability to think and communicate clearly and create a concise and well-written plan and products
• Experience developing creative, effective approaches to difficult communications challenges
• Ability to communicate effectively with all levels of management and frontline employee groups
• Working level of Microsoft Word, PowerPoint, Excel and Outlook
• Must have a high degree of initiative and the ability to manage multiple tasks, work under pressure and meet deadlines
• Must be flexible in dealing with changing priorities and deadlines

Responsibilities

• Manage creation and delivery of strategic communications plans and tactics for operational topics for the Reservations division
• Partner with leaders and stakeholders across the Reservations operation to ensure communications plans are well-thought out and executed, with employees’ needs top of mind
• Foster deep understanding of operational complexity
• Support a matrixed team structure that balances the priorities of the division or stakeholder with the brand's corporate objectives, aligning both strategy and tone so that we are one team communicating with one voice. Ensure alignment across divisions for operational initiatives
• Serve as strategic communications counsel for leaders and stakeholders using thought leadership and operational expertise to develop strategic communications
• Develop and implement employee communications campaigns in collaboration with divisional partners
• Stay current on leading trends and current events to deliver practical and insightful communication recommendations and thought leadership

Preferred Qualifications

• Airline operations experience
• Strong analytical skills

Benefits

Benefits available