Employee Relations Manager

Summary

Join TerrAscend as our next Employee Relations Manager and foster a positive work environment by managing employee relations programs, ensuring compliance with labor laws, and addressing workplace concerns. This remote role, available in select states, requires strong situational awareness and EQ. You will serve as a trusted subject matter expert on complex employee relations matters, build relationships with HRBPs and business leaders, and provide guidance and support to managers and employees. You will also manage the EthicsPoint Hotline, collect and analyze data, provide input on policies and programs, and monitor compliance with relevant laws and regulations. This position offers a competitive salary and a comprehensive benefits package.

Requirements

• A minimum of 8 years of experience in employee relations supporting a diverse employee population across multiple states and business units required
• Strong understanding of labor and employment law
• Exceptional interpersonal skills with natural problem-solving ability to improve situations for employees
• Excellent communication skills, both verbally and written, to communicate clearly and effectively with different stakeholders
• Strong analytical skills to interpret data and information related to employee relations
• Highly proficient in Microsoft Office Suite, including but not limited to Outlook, Word, Excel, Teams, etc
• Excellent organizational skills

Responsibilities

• Serve as a trusted subject matter expert on complex employee relations matters; including diagnosing problems, negotiating workable solutions, and providing a verbal or written report of fact findings to all levels of leadership
• Build and establish relationships with Human Resources Business Partners (HRBP) and business leaders at various levels
• Provide guidance and support to managers and employees on various issues, such as grievances, disputes, disciplinary actions, layoffs, and terminations
• Mediate and negotiate when escalated conflicts arise; collaborate with HRBPs to help resolve escalations in a timely and effective manner
• Manage the EthicsPoint Hotline, ensuring that cases are timely assigned, investigated and closed with required reporting
• Collect and analyze employee relations data; provide insight(s) that drive action items to improve the employee experience
• Provide input and solutions to help improve and/or introduce policies and programs that impact the employee lifecycle, from hiring through offboarding
• Develop, plan, and communicate updates on employee relations processes, policies, tools, and resources
• Provide strategic support, thought partnership and coaching, to all levels of the organization
• Monitor and comply with the relevant laws and regulations that govern employment and labor relations, such as anti-discrimination, health and safety, and collective bargaining
• Manage employee requests for leaves of absence and accommodations and oversee process with a focus on compliance and clear communication with all involved
• Additional duties as assigned

Preferred Qualifications

• Bachelor's Degree in Human Resources, Business Administration, or a related field a plus, but not required
• Senior Professional in Human Resources (SPHR) or Certified Employee Relations Professional (CERP) certifications a plus but not required
• Union experience preferred but not required

Benefits

• Paid-Time-Off (varies by State, please ask your Recruiter for more info)
• Health, vision, and dental insurance
• 98Point6 (remote primary care)
• 401k with 4% matching (100% vested immediately)
• Employee Assistance Program
• Paid Parental Leave
• Life Insurance
• Short & Long Term Disability
• Flexible Spending Account
• Wellness Program
• $90,000 - $105,000 a year
• This position is also eligible for an Annual Incentive Plan (AIP) cash bonus