Fairmarkit is hiring a
Engagement Manager
Fairmarkit
π΅ ~$105k-$206k
πRemote - Europe, Middle East, and Africa
Please let Fairmarkit know you found this job on JobsCollider. Thanks! π
Summary
Join our team as an Engagement Manager and partner with Technical Architects to configure and enable customers for a successful launch of the Fairmarkit platform. As a member of the Professional Services team, you will lead and manage large enterprise implementations, maintain documentation, and coordinate cross-departmentally to ensure customer implementations are enabled for long-term success.
Requirements
- 3+ years of relevant program or project management experience within the enterprise procurement space
- 3+ years of sourcing, procurement, and/or supply chain experience
- Familiarity with cloud-based platforms or SaaS technologies to support implementation and integration efforts
- A documented track record of managing highly complex programs and projects in an enterprise environment
- Experience facilitating and/or leading meetings with C-level executives
- Experience adopting disruptive change in enterprise organizations
- Experience with vendor/supplier management
- Bachelor's degree
Responsibilities
- Lead and manage several large enterprise implementations, across multiple time-zones, simultaneously
- Maintain appropriate documentation and ensure projects are highly visible and accessible in a centralized platform
- Monitor, track, and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
- Coordinate cross-departmentally with product, engineering, and customer success management to ensure customer implementations are enabled for long term success
- Adopt scalable processes for project management
- Prepare for and conduct monthly steering committee project meetings with executive stakeholders including representatives from both customer and Fairmarkit
- Lead customers through best practices for change management associated with Fairmarkit configuration and usage
- Initiate change order requests as needed
- Identify and share information related to possible customer expansion opportunities with Customer Success Management
- Share customer product enhancement requests and business impact with customer success management and product teams
Preferred Qualifications
- Experience managing a procurement team
- Experience implementing procurement technology (Ariba, Coupa, Oracle)
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