Engagement Moderation

Summary

Join ModSquad's network of Mod Contractors and work from home on flexible schedules! We partner with top-tier brands, offering engaging projects with competitive hourly rates. As a Mod, you'll guide customers, solve concerns, and optimize product usage. Project gigs are available now, requiring a minimum 10-hour weekly commitment for 90 days. Successful candidates will possess Engagement Moderation experience and a dedicated computer meeting our technical requirements. Enjoy the perks of working with cool clients and accessing exclusive 'Hot Gigs' postings.

Requirements

• Engagement Moderation experience
• Dedicated laptop or desktop computer with Windows 10 or above
• Willingness to install MSQ security software and 2FA app on the phone
• 10 hours per week commitment
• 90 days commitment (as needed)
• English language proficiency

Responsibilities

• Assist and guide customers to the right answers
• Solve concerns
• Be the GPS for customers to understand and optimize the best use of a client's product or services

Preferred Qualifications

Grammatically correct and comprehensive application responses

Benefits

• The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
• Flexible self-scheduling
• Access to ‘Hot Gigs’ postings exclusive to the Mod Network
• Work from home
• Competitive hourly rate
• Paid orientation