Engineering Operations Specialist

Summary

The job description is for an Engineering Operations Specialist role in a dynamic engineering environment. The individual will coordinate squads, handle analytics and reporting, perform general engineering tasks, manage stakeholder communications, and develop long-term strategies. Preferred technical skills include proficiency with Atlassian products.

Requirements

• Proficiency with Atlassian products such as Jira, Confluence, and Opsgenie (Preferred Technical Skills)
• Exceptional organizational and management abilities
• Excellent command of English
• A keen appetite for learning and a readiness to adapt rapidly in an ever-changing environment
• Great ability to be assertive and exercise leadership

Responsibilities

• Facilitate effective collaboration among three engineering squads
• Manage duty schedules, track and report efforts, ensure efficient work allocation, and handle holiday requests for seamless operations
• Assume responsibility for tracking Key Performance Indicators (KPIs) and generating insightful reports to bolster operational efficiency
• Execute a broad spectrum of operational tasks, including platform translations
• Serve as the primary conduit for communication between customer-facing teams and engineering squads
• Develop long-term strategies to improve operational efficiency and achieve business goals

Benefits

• Hybrid work setup
• Flexible hours
• State of the art equipment
• Health insurance coverage for you and your family
• 300 EUR a year of discount in travel itineraries scheduled through our platform + yearly top ups
• 300 EUR annually for home office set up in retail partners (Ikea, Amazon, Fnac)
• Your birthday off
• Additional holidays per year of service
• Modern offices in central Lisbon and Zurich
• Team events
• Opportunities for career development and learning
• And of course, a team of rockstar colleagues :)