Remote Enrollment Specialist

Summary

Join our team at Lumata Health as we strive to prevent blindness by leveraging data-driven virtual care management. We are seeking a passionate and persuasive Enrollment Specialist to enroll patients with chronic, potentially blinding diseases in our care management program.

Requirements

• 1+ years of sales experience, required
• 2+ years of work experience in eye care, or a related field, preferred
• Proficient with Electronic Medical Record (EMR) systems, preferred

Responsibilities

• Engage with potential patients through outbound calls to promote and enroll them in our services
• Provide detailed information about our services, highlighting the benefits and features to prospective patients
• Address inquiries, concerns, and objections effectively to secure enrollments
• Guide patients through the enrollment process, ensuring all necessary information is collected accurately
• Maintain up-to-date knowledge of enrollment policies, procedures, and compliance requirements
• Collaborate with team members to share best practices and strategies for achieving sales/metric goals
• Communicate effectively with other departments to ensure seamless service delivery and customer satisfaction
• Participate in training sessions and team meetings to stay informed about services and industry trends
• Achieve and exceed monthly enrollment targets and performance metrics
• Track and report enrollment activities, outcomes, and performance to supervisors
• Utilize CRM software to document patient interactions

Benefits

• Health insurance for full time employees
• 8 paid holidays
• Discretionary time off (DTO)
• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Paid time off
• Parental leave
• Referral program
• Vision insurance