Enterprise Account Manager

Summary

Join our team as a highly motivated Enterprise Account Manager to drive growth by developing new business and managing key customer relationships. You will serve as a trusted advisor, understanding client needs and showcasing our solutions to achieve business outcomes. This client-facing role requires cross-functional collaboration to deliver exceptional customer experiences and exceed sales targets. The ideal candidate has 8+ years of B2B software sales experience, a proven track record of success, and strong relationship management skills. We offer flexible work options, generous benefits, and a supportive team environment focused on continuous learning and professional development. Your contributions will directly impact customer success and the company's bottom line.

Requirements

• Experience: 8+ years of full-cycle B2B software or SaaS sales experience, preferably in a high-growth environment
• Success: Proven track record of meeting or exceeding sales quotas and account growth metrics
• Strong relationship management and consultative selling skills
• Ability to navigate complex sales cycles involving multiple stakeholders
• Excellent communication, presentation, and negotiation skills
• Proficient with CRM tools (Salesforce experience is strongly preferred)
• Self-starter with a collaborative mindset and strong organizational skills
• Willingness to travel up to 20% as needed
• Proven track record of quota and retention achievement

Responsibilities

• Own and grow a portfolio of key accounts, building strong multi-level relationships with stakeholders
• Identify and close new business opportunities within assigned territories or named accounts
• Develop and execute strategic account plans to achieve growth and retention goals
• Act as the primary point of contact for clients, proactively managing their success and satisfaction
• Collaborate with internal teams (Product, Marketing, Customer Success, etc.) to ensure clients receive best-in-class support and service
• Understand client goals and translate them into tailored solutions using our industry-leading mobile data collection platform
• Maintain accurate pipeline management and forecasting using CRM (Salesforce)
• Drive contract negotiations and renewals while identifying opportunities for upselling and cross-selling
• Monitor market trends and competitor activity to identify potential opportunities or risks
• Represent the company at industry events, trade shows, and client meetings as needed

Preferred Qualifications

• Background in mobile technology, data collection, or enterprise software
• Experience working with cross-functional teams in a customer-centric organization
• Understanding of recurring revenue models and customer lifetime value

Benefits

• Competitive base salary + uncapped commission
• Health, dental, and vision insurance
• 401(k) plan
• Generous PTO and paid holidays
• Learning and development opportunities
• Flexible work options