Enterprise Account Manager

Summary

Join NoRedInk as an Account Manager and drive growth for enterprise-level school districts in Texas. You will develop and execute account plans, build strong client relationships, and manage the renewal process. Responsibilities include analyzing data, preparing reports, and providing product expertise. The ideal candidate possesses proven account management experience, strong communication skills, and a deep understanding of the EdTech industry. A bachelor's degree and proficiency in CRM software are required. NoRedInk offers a competitive salary, excellent benefits, a remote work environment, and flexible PTO.

Requirements

• Proven experience in account management with a track record of consistent revenue goal attainment by effectively managing renewals and upsell opportunities
• You have experience navigating large, complex district organizations and have built relationships with district-level decision makers at the highest level
• Strong understanding of edtech products and trends
• Excellent communication, negotiation, and interpersonal skills
• Bachelor's degree in business, education, or a related field
• Proficiency in using CRM software and data analytics tools
• Travel may be required to meet with clients or attend industry events (as needed)

Responsibilities

• Develop and execute comprehensive account plans to drive growth and achieve revenue targets, especially around the renewal process
• Establish communication and feedback loops, meeting cadences, and conduct effective QBRs
• Manage the renewal process effectively looking for upsell opportunities
• Build and maintain strong, long-lasting relationships with decision makers in your districts
• Regularly engage with clients to understand their evolving needs and provide solutions accordingly
• Drive district-level goal alignment, understanding the unique needs for each district and municipality
• Analyze usage data and client feedback to identify trends and areas for improvement
• Prepare regular reports on client engagement, usage, and satisfaction
• Use data-driven insights to make recommendations for product enhancements or modifications
• Develop an in-depth understanding of the company's EdTech products and services
• Act as a subject matter expert on the products and provide guidance to clients on how to maximize their value
• Collaborate with clients to identify opportunities for customization or enhancements to meet their specific needs

Preferred Qualifications

Preferred for the individual to live in Texas, but not required. Must have experience working a Texas territory and ability to travel there as needed

Benefits

• A competitive salary and equity package in a well-funded startup with strong product-market fit
• Excellent health, vision, and dental benefits (U.S. Only)
• 100% remote work environment
• Flexible PTO and paid parental leave
• 401(k) (U.S. Only)
• LinkedIn Learning subscription with unlimited access to thousands of expert-led online courses
• Team retreats and events to connect with fun, talented coworkers
• The ability to help millions of students and teachers and address a critical societal need