Enterprise Account Manager

Summary

Join Dutchie as an Enterprise Account Manager to drive significant revenue growth and foster strategic partnerships with key enterprise accounts. You will act as a trusted advisor, understanding complex business challenges and aligning Dutchie's software solutions to deliver exceptional value. This role demands a proven track record in managing large, complex accounts, navigating executive-level relationships, and driving adoption of enterprise-grade software solutions. Responsibilities include developing account plans, driving revenue growth, building executive relationships, leading complex sales cycles, ensuring software adoption, collaborating with internal teams, negotiating contracts, conducting market analysis, and providing sales forecasts. The ideal candidate possesses extensive experience in enterprise account management and a strong understanding of enterprise software solutions.

Requirements

• 8+ years of experience in enterprise account management, strategic sales, or a related customer-facing role within the software (SaaS preferred) industry
• Proven track record of exceeding revenue targets and driving significant growth within enterprise accounts
• Demonstrated success in managing complex sales cycles and navigating multi-stakeholder environments
• Strong understanding of enterprise software solutions, including complex integrations and deployment strategies
• Exceptional executive-level communication, presentation, and negotiation skills
• Ability to build and maintain strong relationships with C-level executives and key decision-makers
• Strategic thinker with the ability to understand complex business challenges and align them with software solutions
• Experience collaborating with cross-functional teams to deliver exceptional customer experiences
• Strong understanding of enterprise-level contract negotiation and management
• Proficiency with CRM tools (Salesforce or similar) and sales enablement platforms
• Experience with multi year enterprise contracts
• Ability to understand and articulate complex technical concepts
• Experience with enterprise level security and compliance requirements

Responsibilities

• Develop and execute comprehensive account plans for each assigned enterprise client, focusing on long-term growth, strategic alignment, and maximizing customer lifetime value
• Drive significant revenue growth within your assigned enterprise accounts by identifying and closing complex upselling and cross-selling opportunities across our full suite of software solutions
• Build and maintain strong, trusted relationships with C-level executives and key decision-makers within enterprise clients. Serve as a strategic partner and trusted advisor
• Lead complex sales cycles, including navigating multi-stakeholder environments, conducting in-depth needs assessments, and presenting compelling value propositions for enterprise-grade software solutions
• Drive the adoption and utilization of our software solutions within enterprise accounts, ensuring successful implementation and maximizing return on investment
• Collaborate closely with Sales Engineering, Product Management, Customer Success, and other internal teams to deliver seamless customer experiences and ensure alignment with enterprise client needs
• Lead contract negotiations and renewals, ensuring favorable terms and alignment with company objectives
• Stay informed about industry trends, competitive landscape, and emerging technologies to identify opportunities and mitigate risks within enterprise accounts
• Provide accurate and timely sales forecasts, pipeline reports, and account performance updates to senior management

Benefits

• Full medical benefits including dental and vision plans to ensure you always have the best care
• Equity packages in the form of stock options to all employees
• Technology (hardware, software, reading materials, etc..) allowance
• Flexible vacation and sick days