TeamSnap is hiring a
Enterprise Account Manager

Summary

Join TeamSnap as an Enterprise Account Manager to oversee relationships with governing bodies and large leagues in the sports industry.

Requirements

• Bachelor’s degree in Business, Sports Management, Marketing, or a related field; advanced degree or certifications are a plus
• 3-5 years of experience in account management, preferably in the sports industry or a related field
• Proven track record of managing large accounts and building strong client relationships
• Exceptional communication, negotiation, and presentation skills
• Strong project management abilities with a keen attention to detail
• Ability to work independently and collaboratively in a fast-paced environment

Responsibilities

• Serve as the primary point of contact for governing bodies, large leagues, and strategic sports partners
• Develop and maintain strong, long-term relationships with key stakeholders, understanding their needs and ensuring their satisfaction with TeamSnap’s services
• Conduct regular check-ins and reviews to assess client needs, address any concerns, and identify opportunities for improvement or expansion
• Create and implement strategic account plans to achieve client objectives and drive platform adoption and engagement
• Work closely with clients to identify their specific needs and customize solutions to meet those needs effectively
• Develop and present business proposals, including contract negotiations and renewals
• Coordinate with internal teams, including Product, Customer Support, and Marketing, to ensure timely and successful delivery of solutions
• Manage and oversee the implementation of new features, integrations, and platform updates for key accounts
• Track and report on account performance metrics, ensuring that goals and KPIs are met
• Stay informed about industry trends, competitor activities, and emerging technologies to provide valuable insights and recommendations to clients
• Actively participate in industry events, conferences, and webinars to enhance TeamSnap’s presence and network within the sports community
• Provide exceptional support to clients, resolving issues promptly and ensuring a positive experience with TeamSnap
• Act as a client advocate within the organization, communicating feedback and suggestions to relevant teams to improve product offerings and services

Benefits

• Unlimited PTO
• Paid parental leave for ALL parents (not just primary or secondary)
• 100% premium coverage of medical/dental/vision for you and your family
• 401K to help you invest for the future
• $1,500 annual learning and development stipend
• Travel to fun locations for all-company meetings and team events
• Generous home office allowance to set you up for success
• TeamSnap SWAG to our store upon starting and a $50 credit on every work anniversary thereafter
• A monthly stipend reimbursement for health & wellness and so much more!