NewRocket is hiring a
Enterprise Solution Consultant

Summary

Join our Crew! We are seeking an Enterprise Solution Consultant to build credibility and trust with business and technical leaders in our largest customers by developing complex business solutions and cross-functional strategies.

Requirements

• 8+ years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery focused role
• Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment
• Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation
• Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals
• Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills
• An intrinsic ability to understand and prioritize work and is willing to make big bets when the time is right, to invest time and energy in the right areas
• Willingness to jump-in and roll-up their sleeves alongside customers, colleagues and partners to get things done faster and better
• A track record of success in using Human Centered Design techniques to explore the customers current reality and set a vision for the future
• Expertise designing, implementing and managing advanced architectures in an application domain and integrating multiple systems or platforms
• Familiarity with common Enterprise and Industry Architecture frameworks such as: TOGAF, Zachman, IT4IT, BIAN, TMForum, etc
• Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc
• Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions
• Experience presenting architecture concepts, designs, and goals to technology leaders and partners
• BA/BS degree in Business Administration or technology related field preferred, or equivalent experience
• Industry certifications highly desired including ServiceNow Sales Certifications and Pre-Sales Certifications, ServiceNow Certified System Adminstrator, ServiceNow Certified Implementation Specialist (four or more)

Responsibilities

• Develop high-complexity enterprise-wide business solutions by engaging with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from NewRocket and ServiceNow
• Accountable for a mission crew’s performance throughout the pre-sales cycle
• Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform and the potential opportunities of the future of work with NewRocket
• Lead architecture and design engagements to demonstrate how NewRocket meets the needs of strategic customers, including; IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions; leverage best practice and industry standards to build customer trust and architect best in class solutions
• Act as technical leaders for NewRocket’s customers most complex solutions, designed to ensure that they can realize the value they need
• Understand the business strategy of the customer and articulate how NewRocket can enable and deliver value to their organization with ServiceNow, seamlessly integrating into their current and future technology landscape
• Understand the detail behind the ServiceNow, NewRocket’s solutions, and platform of platforms architecture and communicate it at various levels
• Work with architecture development methods, modelling approaches and architecture patterns for integration
• While collaborating with customers, partners, the broader NewRocket Team, and ServiceNow, the Enterprise Solution Consultant will create and communicate high-level architectures and strategies that are both written and verbal, to audiences up to and including the CIO/CTO level; requires a high degree of discretion and influence while communicating at the highest level of client organizations
• Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey
• Provide thought leadership and collaborate with internal ServiceNow business units
• Identify, lead and contribute to the creation of best practices, white papers, sales workshops, etc
• Where applicable, manage, coach, mentor, and lead a team of Solution Consultants and Senior Solution Consultants