Enterprise Solutions Engineer

Summary

Join ElevenLabs, a pioneering voice technology company, as a remote Solutions Engineer. You will collaborate with account executives and customers to scale technical solutions, craft compelling demonstrations, and create technical enablement resources. This role requires strong technical skills, including proficiency in Python, and experience working with customers. ElevenLabs offers a remote-first work environment, a global team, and opportunities for continuous growth. The ideal candidate is passionate about AI and enjoys working directly with customers to provide tailored support and identify opportunities for standardization and scaling. This is a chance to be an early member of a rapidly growing company.

Requirements

• Are passionate about AI, technology and ElevenLabs products
• Enjoy working directly with customers, iterating on solutions and providing tailored support
• Have a talent for identifying patterns that can be standardized and scaled
• Have strong empathy for customers, sales and product teams
• Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions
• Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity
• Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns
• Excellent communication skills with the ability to adapt messaging to different audiences

Responsibilities

• Collaborate strategically with Account Executives to enhance the technical aspects of the sales process
• Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions
• Craft compelling technical demonstrations that clearly communicate our product's value proposition
• Create technical enablement resources that amplify our sales team's effectiveness and technical fluency
• Build self-service tools and documentation that empower customers to implement solutions independently
• Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real!

Preferred Qualifications

Candidates based in timezones ranging from UTC+2 (Estonia) to UTC−05:00 (New York)

Benefits

• High-velocity innovation: Rapid experimentation, lean autonomous teams, and minimal bureaucracy
• A truly global team: Collaboration with teammates across 30+ countries, a global customer footprint and office hubs in New York, London and Warsaw. Annual company offsite for the whole team to get together (the last one in Croatia!)
• Remote first: We prioritize your talent, not your location, with structured asynchronous workflows for maximum impact and minimal meetings
• Continuous growth : Collaborate with AI leaders, shape your path, and contribute where you excel most