ERP Administrator

Summary

Join GuidePoint Security as an ERP Administrator and work on cutting-edge Information Technology and Information Security. You will create user information solutions by documenting business processes, gathering requirements, and evaluating priorities. This role requires strong communication and customer service skills, along with experience in ERP systems like NetSuite. You will be responsible for system improvements, adhering to IT best practices, and collaborating with a team. GuidePoint offers a remote-work-friendly environment, competitive benefits including health insurance, dental insurance, paid time off, and a retirement plan, along with opportunities for professional growth within a rapidly expanding company.

Requirements

• Work history exemplifying the responsibilities of which this position entails
• Demonstrate understanding of ERP data model/configuration and transaction flows in one or more of the following areas: Order Management/Fulfillment, Order-to-Cash, Procure-to-Pay, and/or Record-to-Report
• Proficient in designing/developing custom records, forms, segments, fields, workflow, Saved Search, Saved Reports, permissions/roles, CSV import, data mass updates, automation
• Perform administrative tasks in Netsuite or equivalent ERP, such as roles and permissions
• Experience in ERP Business Requirements Gathering, Documentation, Fit-Gap Assessment, Solution Design, Configuration, Testing, Cutover, and Go-Live activities
• Knowledge of NetSuite or equivalent ERP Implementation Methodology and Deliverables (NetSuite One and SuiteSuccess Methodology)
• Maintain up-to-date knowledge of NetSuite OneWorld Deployments
• Experience with ticketing systems such as JIRA
• Bachelor’s degree in a relevant discipline or equivalent experience
• 5+ years of NetSuite functional and development experience or equivalent ERP experience

Responsibilities

• Demonstrate strong interpersonal, verbal, and written communication skills
• Demonstrate ability to provide exceptional customer service to the GuidePoint user base
• Elicit, document, and refine business, and non-functional requirements using appropriate documentation techniques
• Drive simplicity in process and design to support scalability and reliability
• Improve systems by studying current practices, industry trends and suggesting modifications
• Adhere to standards and IT best practices, including but not limited to system, design, operational, installation, security and configuration
• Be willing to accept changes in the organization and adapt to changes through learning and communication
• Communicate progress, challenges and issues to management in an effective, consistent and timely manner
• Must be able to work independently as well as collaborate with a larger team
• Ability to articulate through understanding a solid knowledge of SDLC and functional process design
• Ability to prioritize projects, maintain timelines and provide an appropriate level of service to the business
• Willingness to learn and at times share with/train other members of the IT team
• Other duties as assigned

Preferred Qualifications

• Functional and technical experience configuring NetSuite Financial and OpenAir/Advance Project Management is a plus
• CPA Certification is a plus
• Certified NetSuite Professional is a plus

Benefits

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
• Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family) and GPS will contribute in one lump sum: ($500 per EE annually / $1000 per family annually (includes spouse/children/family options)
• Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
• 12 corporate holidays and a Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment
• Pet Benefit Option