Remote Event Operations Manager

Summary

The job description is for an Event Operations Manager at CyberRisk Alliance. The role involves managing events, vendor management, budgeting, and customer service. The ideal candidate should have 3+ years of event management experience, proficiency in MS Office suite, and knowledge of information security markets.

Requirements

• 3+ years of previous event management and production experience
• Experience in managing hotel BEOs, contracts, room blocks and audio-visual orders
• Demonstrated ability to work independently with a high level of efficiency
• Self-motivated, strategic thinker with a collaborative, solution-oriented approach
• Experience in Swoogo (digital event platform) and Salesforce is a plus
• Exceptional organizational, project, and time management skills with a strong attention to detail
• Proficiency in the MS Office suite (Word, Excel and Power Point)
• Knowledge of and interest in information security markets desired
• Strong oral and written communication skills, and executive presence
• Strong work ethic and proven capacity to work effectively with minimum supervision, under pressure and tight deadlines, in a fast-paced environment
• Able to lift up to 20 lbs
• Ability to travel periodically throughout the year to support onsite events operations

Responsibilities

• Manage pre-event logistics, including vendor management, venue communication, audio/visual, catering, onsite marketing materials, floor plans, travel and onsite team management
• Measure and report on event budgets
• Maintain and manage virtual events within the event platform
• Propose and implement initiatives/process improvements to allow for efficiencies in the event production process
• Ensure 100% compliance with operations delivery tracking of key internal/external deliverables
• Support national events (Identiverse, InfoSec World and MSSP Alert Live) on an ad-hoc basis in updating speaker-related conference materials
• Promptly and accurately respond to customer inquiries via email, and in-person interactions at events. This includes addressing questions, verifying ticket information, and investigating issues
• Source venues and oversee contracting for custom dinners and bespoke sponsored events

Preferred Qualifications

Experience in venue contract negotiation a plus

Benefits

The compensation range for this role in New York City is $60,000 to $70,000, which does not include other compensation benefits package