Event Sponsorship Operations Manager

Summary

Join TechChange as an Event Sponsorship Operations Manager to support the Global Digital Health Forum (GDHF) in Nairobi, Kenya. This part-time, contract position involves managing sponsorship fulfillment and operations, both remotely and on-site. Responsibilities include coordinating sponsor logistics, session planning, marketing assets, and post-event engagement. On-site duties include managing show flow and providing direct sponsor support. The role requires strong organizational and project management skills, exceptional client service, and experience in business development or a related field. Compensation is $40/hour USD, with travel to Nairobi covered. The position is remote with flexible hours, except for the on-site event in December.

Requirements

• 5 years of experience in business development, client services, customer success, or a related field, ideally working with clients in the nonprofit, social impact, or global health sectors
• Demonstrated success in a client-facing role in at least 2 large-scale, in-person events
• Exceptional client-facing/customer service skills
• Strong organizational and project management skills with attention to detail
• Proficiency with project management tools (e.g., Monday.com, Excel/Google Sheets)
• Comfortable using AI tools (e.g., ChatGPT, Claude) to support workflow automation

Responsibilities

• Develop templated agreements
• Facilitate contract execution
• Ensure timely invoicing to sponsors for streamlined revenue operations
• Coordinate sponsor assets (like logos and ticket codes)
• Manage session logistics
• Ensure alignment with the events team to prepare a seamless sponsor experience
• Provide direct sponsor support
• Coordinate exhibition booths, interviews, and main stage show flow to ensure sponsor visibility and satisfaction throughout the event
• Close out payments
• Share recordings and tailored reports
• Maintain sponsor engagement through thoughtful follow-up and content dissemination

Preferred Qualifications

Experience working with virtual or hybrid events

Benefits

• $40/hour USD
• We will also cover the cost of your travel to Nairobi, Kenya (December 1-5, 2025)
• Remote, contract-based role with flexible hours