Remote Exchange Operations Specialist

Summary

Join the exchange team at Crypto.com to develop and maintain a cutting-edge trading platform, providing a seamless and secure trading experience for clients. The ideal candidate is motivated, creative, self-starting, and dynamic, with aspirations to work in a niche and elite environment.

Requirements

• Bachelor's Degree in Economics, Mathematics, or Computer Science
• Knowledge or experience of options and futures trading markets
• Database, software, or IT technical experience
• Securities trading software experience is preferred
• Excellent technical troubleshooting and problem-solving skills
• Excellent interpersonal, verbal, and written communication skills
• Ability to work in a mission-critical operational environment
• Proven ability to partner with various internal departments to deliver superior customer service

Responsibilities

• Provide expert-level remote management, administration, and support for the Production and Demo trading exchange
• Update underlying symbols
• Contract creations and scheduling
• End of Day processing
• Settlement of expired contracts
• Assistance with problem support and resolution
• Business Continuity/Disaster Recovery assistance
• Participation in the development and on-going refinement, enhancement and continuous process improvement for the services
• Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services
• Participation in the quality assurance testing of the services

Preferred Qualifications

• Any experience with SQL, Python, FIX
• Linux operating systems, job scheduling software, system monitoring software, clusters/high availability systems
• Experience or familiarity with Linux servers and networks is preferred

Benefits

• Competitive salary
• Attractive annual leave entitlement including: birthday, work anniversary
• Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
• Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope
• Work Perks: crypto.com visa card provided upon joining