Executive Assistant

Summary

Join ServiceNow as an executive assistant and provide comprehensive administrative support to high-level executives. You will manage complex calendars, prepare correspondence, optimize time usage, arrange travel, and resolve organizational issues. The role also involves assisting with new hire onboarding and internal processes. Success requires 10+ years of experience supporting VP-level executives, exceptional communication skills, and proficiency in various software applications. A positive attitude and the ability to handle confidential materials are essential. Experience with AI integration in work processes is a plus.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 10+ years experience supporting VP level
• Highly organized with exceptional communication skills and ability to manage a variety of high priority projects from multiple management and professional levels
• Desire to grow and take on your own projects
• Professional demeanor and soft-skills
• Positive and personable can-do attitude
• Proficient in Zoom, Microsoft Office suites (Word, Excel, PowerPoint, Outlook), Box, Concur and Google Docs
• Experience handling confidential materials

Responsibilities

• Schedule appointments, plan meetings, and maintain complex and changing calendars, while working through scheduling roadblocks
• Draft and prepare routine and advanced correspondence including emails, presentations and reports. Review outgoing correspondence for accuracy, format consistency, signatures and conformance with executive procedures
• Assist leadership and organizations by optimizing usage of time. Make decisions regarding short-term priorities and work activities
• Arrange all travel to ensure consistency within company procedures and support organization in obtaining necessary travel documents including Visa/passport, while maintaining Leadership expenses/credit card reconciliation
• Identify issues within the organization and initiate or facilitate solutions
• Assist internal departments with the setup of new hires
• Assist new hires with processes including expense reporting and travel systems and other internal processes and tools. Compile, prepare and process Leadership expenses and credit card reconciliation where needed