Altium is hiring a
Field Application Engineer Manager

Summary

The job is for a Field Applications Engineer Manager at Altium in Frisco, Texas. The role involves leading a team of Field Applications Engineers, providing technical support to customers, and maintaining deep knowledge of Altium's product offerings.

Requirements

• Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related field. Advanced degree preferred
• 7+ years of experience in electronics design or a related technical field
• 3+ years of experience in a leadership or management role
• Strong understanding of electronics design, PCB design, and relevant software tools (e.g., Altium Designer)

Responsibilities

• Lead, mentor, and develop a team of Field Applications Engineers
• Set performance goals, conduct reviews, and provide constructive feedback
• Oversee the technical support the FAE team provides to customers during the pre-sales and post-sales process
• Ensure the team delivers fast and effective solutions to technical issues
• Act as an escalation point for complex technical problems and work directly with customers as needed
• Support the sales team in technical presentations, demonstrations, and proposal preparations
• Work closely with marketing to provide technical insights for product positioning and messaging
• Maintain deep knowledge of Altium’s product offerings and industry trends
• Ensure the FAE team is continually and rigorously trained for constant expertise on our latest product features and best practices
• Find every opportunity to implement process improvements that make the FAE team as efficient and effective as possible
• Develop and maintain documentation for technical processes and solutions
• Be ready to travel as required to meet with customers and support the sales team

Benefits

• Healthcare coverage
• Prescription drug, vision, and dental plans
• HSA and FSA accounts
• Life and AD&D insurance; disability coverage where applicable
• Retirement 401(k) Plan Option with Altium match
• Calm App and Employee Assistance Program
• Paid holidays plus a “Choice Day” off per quarter
• Paid time-off on arising schedule upon key milestones
• Sick time for Dr. appointments or family health needs
• Family medical, maternity, paternity, and military leave
• Flexible working arrangements available based on role and location
• Home internet allowance
• Free lunch, snacks and drinks every day in office
• Free parking