Field Application Scientist

Summary

Join Twist Bioscience as a Next-Generation Sequencing (NGS) Field Application Scientist (FAS) and become an integral part of our sales team. You will serve as the primary technical field contact for Twist, our channel partners, and customers, acting as a liaison between them. Responsibilities include providing pre- and post-sales technical support, market development, and training. This role requires extensive NGS experience and strong communication skills, with up to 60% travel within Southern India. You will collaborate with internal teams and customers, providing valuable feedback on product development. The ideal candidate will possess a strong understanding of the NGS market and demonstrate high self-motivation and attention to detail.

Requirements

• Extensive NGS experience including associated products and applications, such as (but not limited to): Illumina Next-Generation Sequencing instrument set-up and execution; DNA and RNA library construction from blood, tissue, FFPE, and cf/ctDNA; Whole Genome, Whole Exome, Transcriptome, and Custom Targeted Enrichment
• BA/BS (3-5 years NGS experience), MS (3+ years NGS experience) or PhD (1+ years NGS experience) in Biochemistry, Molecular Biology, Genetics, or related field
• Strong knowledge of NGS market and vendors
• High attention to detail
• High self-motivation with demonstrated ability to work in a collaborative team environment
• Ability to travel domestically and internationally up to 60%
• Excellent written and verbal communication skills
• Experimental design experience a must

Responsibilities

• Provide expert understanding and strong technical competency in discussing Twist’s NGS targeted enrichment capabilities and product offerings with customers
• Provide NGS targeted enrichment application support for pre- and post sales activities to help support the sales team to achieve quota
• Local and regional travel working in the field with Sales staff, attending meetings with key customers, provide training, and participating in trade shows
• Identify, nurture, and manage collaborations to network and provide leads for the sales team
• Support direct and indirect sales teams in technical discussions, presentations, and meetings with customers
• Provide high level technical support to the customer, including (but not limited to) Pre- and post-capture library generation/troubleshooting, Post-sequencing data analysis/interpretation, and General experimental design and project management assistance
• Liaise between customers, Sales, Product Management, and other internal teams including Research & Development, Business Development, Bioinformatics and Technical Support
• Network with customers to provide Voice-of-Customer (VOC) feedback to Product Marketing and Product Management on customer requirements for new applications or products
• Keep informed of competitive market intelligence at industry seminars, trade shows, and conferences and provide reports on trends to Sales and Product Management

Preferred Qualifications

• Familiarity with probe design pipelines
• Familiarity with bioinformatic data analysis and interpretation
• Project management and automation experience a plus