Field Application Scientist I

Summary

Join LGC, a global life science tools company, as a Field Service Application Scientist I! This multi-disciplinary role combines molecular biology and organic chemistry expertise to provide field-based customer support, assay verification/validation, and applications development. You will troubleshoot instrumentation and software, develop testing protocols, analyze data, and train customers on LGC platforms. The position requires strong customer-facing skills and a deep understanding of LGC products. This role involves collaboration with internal teams and may include research and development of novel methods. Ideally, the candidate will be located in the West Coast region, Denver, Colorado, or Sacramento, CA.

Requirements

• Bachelor's degree in Molecular Biology, Biochemistry, Chemistry, Genetics, or related field
• 1 to 3 years of experience in the field of genetics, molecular biology and/or oligo synthesis
• Working knowledge of and/or experience with PCR, Real-Time PCR, nucleic acid purification, data analysis, experimental design, and oligo synthesis

Responsibilities

• Provide field-based customer support
• Perform customer assay verification/validation on LGC instrumentation
• Provide scientific support for applications development of LGC technologies
• Provide various levels of technical support on LGC instrumentation and software
• Operate laboratory equipment
• Perform on-site installation of instrumentation
• Develop testing protocols
• Troubleshoot instrumentation and software issues
• Analyze data
• Keep current on emerging technologies in molecular biology and organic chemistry
• Assist and work closely with an international customer base on their applications needs
• Provide technical support for customer queries, which may require on-site troubleshooting in customer labs
• Collaborate with other internal teams by providing technical and scientific support during the installation of equipment
• Provide customer training and technical/application related support
• Work with current and potential customers to understand and validate their samples and assays on LGC instrumentation
• Evaluate assay design
• Optimize PCR reaction conditions
• Perfect sample extraction protocols
• Optimize oligo synthesis protocols
• Research and development of novel methods and support of new products
• Contribute to applications support and/or to the routine operation of the laboratory
• Provide scientific support to meet the needs of the various departments within the company
• Provide smart hands in the field to support field service engineers, fixes, installations, and PMs
• Develop application notes, scientific posters, and other presentation materials in support of sales and marketing
• Travel to represent LGC at tradeshows

Preferred Qualifications

• Master’s or PhD in Molecular Biology, Biochemistry, Chemistry, Genetics, or related field
• 2 to 5 years of experience in the field of genetics, molecular biology and/or oligo synthesis

Benefits

• Competitive compensation with strong bonus program
• Comprehensive medical, dental, and vision benefits for employees and dependents
• FSA/HSA Pre-tax savings plans for health care, childcare, and elder care
• Deductible Buffer Insurance and Critical Illness Insurance
• 401(k) retirement plan with matching employer contribution
• Company-paid short- and long- term disability, life insurance, and employee assistance program
• Flexible work options
• Pet Insurance
• Enhanced Parental leave of 8 additional weeks
• PTO that begins immediately