Field Operations Engagement Specialist

Summary

Join Artera, an AI medical startup, as a Field Operations Engagement Specialist to drive revenue growth and successful adoption of AI-based cancer therapy tests. This role requires building relationships with healthcare institutions, developing commercial strategies, and communicating the value of Artera's products. You will need strong e-commerce sales experience and exceptional communication skills. The position offers a competitive salary, equity, 401k matching, and unlimited PTO. Artera values diversity and is an equal opportunity employer.

Requirements

• Bachelor’s degree in a relevant field (pharmacy, psychology, science, business, communications, behavioral science, marketing etc.); required
• 3-5 years of relevant sales experience in e-commerce
• Proven track record in e-commerce sales with a record of high-performing quotas and metrics
• Exceptional communication, presentation, and negotiation skills
• Extremely comfortable and effective at engaging customers remotely and face-to-face
• Self-motivated, goal-oriented, and capable of working independently in a fast-paced environment
• Highly organized and able to effectively manage multiple priorities in a fast-paced environment
• Proficiency with CRM tools and the ability to analyze sales data effectively
• Willingness to travel as needed to meet with clients and support field activities
• Confident in achieving and exceeding ambitious metrics and goals

Responsibilities

• Build strong, long-term relationships with healthcare institutions, oncologists, and key stakeholders. Understand their clinical needs, challenges, and goals to position Artera’s products effectively
• Develop and execute a comprehensive commercial strategy to drive revenue growth and achieve test order quota, including determining how to achieve new product adoption and expansion of commercial opportunities
• Communicate the application and value of Artera’s AI-based tests to customers, highlighting the impact on patient outcomes
• Remain informed about industry trends, competitive products, and market dynamics to position Artera’s products strategically
• Partner with the Marketing team to align commercial efforts with product launches and marketing campaigns
• Deliver persuasive presentations and proposals showcasing the benefits of Artera’s personalized therapy products
• Lead commercial negotiations, address objections, and ensure all contracts and agreements are executed promptly
• Maintain accurate and current records of commercial activities, opportunities, and customer interactions using CRM software
• Drive Sales team enablement and support commercial efforts by partnering with pathologists and pathology lab administrators on Artera workflows (e.g. reflexive ordering)
• Monitor and report on commercial performance, providing insights and recommendations for continuous improvement

Preferred Qualifications

• Experience in the pharmaceutical or AI healthcare sector
• Knowledge of clinical workflows
• Sales experience in healthcare or medical sales, with a strong preference for oncology or urology

Benefits

• $100,000 - $140,000 a year
• Equity
• 401k matching
• Unlimited paid time off (PTO)