SPT Labtech is hiring a
Field Service Engineer

Summary

The job is for a remote based Field Service Engineer in Germany to coordinate and manage emergency/preventive maintenance service calls, traveling across mainland Europe. The role requires previous experience with electro-mechanical and automated systems, ideally within the life sciences or pharmaceutical sectors.

Requirements

• Previous experience working with sample management or liquid handling equipment is advantageous
• Ability to travel on short notice which at times could involve at least 50% overnight travel
• Previous experience with electro-mechanical and automated systems, ideally within the life sciences or pharmaceutical sectors
• Strong customer focus
• Excellent communication skills and a proactive approach to workload
• Education equivalent of at least one of the following: Engineering Apprenticeship and HNC, or HND in Electrical or Mechanical Engineering
• Valid Passport

Responsibilities

• Scheduling and performing territory service work such as on-site installation and preventative maintenance
• Responsible for account management, ensuring a high degree of customer satisfaction
• Performing reactive territory repair visits
• Being available to travel at short notice in order to support other Field Service Engineers when needed
• Timely completion of all required documentation
• Communicating any product quality issues to the appropriate persons
• Working closely with the Sales team and the Field Applications Specialists

Benefits

• Competitive salary package and comprehensive, valued benefits, including private medical insurance, a generous pension plan, and an annual discretionary bonus
• Working with smart professionals in a motivated and driven team