General Manager

Summary

Join Tonkean as the General Manager for LegalWorks and drive the product's development, delivery, and implementation. Collaborate with legal operations leaders to understand their needs and translate them into product workflows and technical requirements. Serve as a key stakeholder for legal use cases in Tonkean's platform development, ensuring support for domain-specific needs. Design modular workflows for rapid implementation and transition from bespoke delivery to plug-and-play models. Lead cross-functional collaboration for smooth onboarding and adoption, support sales and solution engineering efforts, and act as a thought leader on legal operations. Build relationships with legal tech partners and recruit a high-performing team. This role requires a deep understanding of legal operations and process automation, experience in building and scaling enterprise software, and the ability to lead cross-functional teams.

Requirements

• 10+ years of experience in product leadership roles in B2B SaaS, ideally within enterprise legal technology
• Deep understanding of legal operations and process automation (e.g., legal intake, CLM, matter management, compliance)
• Hands-on experience developing workflows, user stories, and product requirements tailored to legal operations teams (e.g., intake management, matter assignment, contract lifecycle)
• Proven track record of building and scaling enterprise software products with a focus on usability, scalability, and customer success in the legal domain
• Experience managing complex enterprise implementations and transitioning products toward more scalable, repeatable delivery models
• Demonstrated ability to lead cross-functional teams and influence at all levels of an organization
• Ability to work effectively with engineering, marketing, and customer-facing teams to drive product success
• Deep understanding of legal processes, compliance requirements, and opportunities for automation within legal departments
• Bachelor’s degree in Computer Science, Engineering, or a related field

Responsibilities

• Define and evolve the long-term product vision, roadmap, and positioning of LegalWorks—balancing short-term market needs with long-term innovation
• Collaborate directly with legal operations leaders to deeply understand pain points and translate them into scalable, repeatable product workflows and technical requirements
• Serve as a key stakeholder and voice of legal use cases in broader Tonkean platform development—ensuring the platform supports domain-specific requirements like CLM integrations, document triggers, and legal auditability
• Design modular, templatized workflows for rapid implementation of LegalWorks across customer environments. Move from bespoke delivery to productized, plug-and-play models
• Lead cross-functional collaboration with customer success and implementation teams to ensure smooth onboarding and adoption
• Support sales and solution engineering efforts by acting as the legal operations subject matter expert in strategic presales conversations, and oversee successful customer onboarding and implementation to ensure value realization
• Act as Tonkean’s internal and external thought leader on legal operations—bringing deep domain expertise to product development, customer conversations, marketing content, and partnerships
• Work across Product, Engineering, Sales, Marketing, Implementation, and Support to ensure LegalWorks is built, sold, and delivered successfully at scale
• Build and maintain strategic relationships with legal tech partners, advisory firms, and key customer stakeholders to enhance go-to-market impact and expand LegalWorks adoption
• Recruit, develop and lead a high-performing team of product managers and delivery specialists dedicated to LegalWorks

Preferred Qualifications

Advanced degree (JD, MBA, etc.) preferred

Benefits

• Competitive compensation & equity package
• Tonkean provides each employee with a new MacBook Pro
• $185,000 - $200,000 a year
• Competitive compensation package starting at a minimum of $185k base salary annually, with a variable compensation structure based on experience and performance