WithU is hiring a
Global Account Manager, Remote - United Kingdom

Summary

The job description is for a Global Account Manager position at WithU, supporting the Commercial team in new business generation and existing client management. The role involves account management, client retention, and business growth with responsibilities including maintaining strong relationships, developing strategic plans, monitoring performance, collaborating with internal teams, staying informed about industry trends, overseeing contract renewals, problem-solving, assisting with client onboarding, and sales reporting.

Requirements

• Fluent in English
• Solid interpersonal skills
• Self-starter
• Team player
• Proactive ‘can do’ attitude
• Enthusiasm and willingness to engage in all aspects of the role and the wider company

Responsibilities

• Maintain strong relationships with clients
• Develop strategic account plans that align with the client’s business goals and objectives
• Monitor and report on account performance
• Collaborate with internal teams, including sales, marketing, and product development
• Stay informed about industry trends and the competitive landscape
• Oversee contract renewals and negotiations
• Proactively identify and resolve issues that could impact client satisfaction or account growth
• Assist new clients through the onboarding process
• Compile and analyse sales data to support strategic decision-making and track progress against targets
• Assist with the production of sales materials to support outreach and client engagement efforts
• Liaise and build positive relationships with internal teams to ensure cohesive support for clients
• Attend industry events and meetings as needed to represent WithU and foster relationships

Preferred Qualifications

• Experience working in the B2B or B2C health & wellbeing space
• Experience in building tailored wellbeing strategies for a variety of organisations

Benefits

Hybrid work arrangement: Work in the office 1 day a week in Chiswick, London, and remotely for the rest of the time