Remote Account Manager

Summary

The job is for an Account Manager at Okendo, a customer marketing platform for Shopify brands. The role involves managing existing customers, fostering relationships, and driving expansion revenue. The Account Manager will be responsible for the upsell process, preparing quotes, and acting as the primary point of contact.

Requirements

• 3+ years experience in an Account Manager or Customer Success Expansion role
• Expert in managing forecasts and achieving goals

Responsibilities

• Manage existing customers
• Foster relationships with customers
• Prepare new quotes
• Manage the upsell cycle process
• Prepare upsell reports
• Manage the upsell pipeline

Benefits

• Data-backed and validated compensation strategy
• 401k matching
• 100% employer-paid coverage of employee health insurance
• Comprehensive dental and vision coverage
• 4 weeks of PTO; carryover allowed
• 11 holidays
• Sick, bereavement, and jury duty paid time off
• 12 weeks of Paid Family Leave
• Feedback driven culture
• Exposure to the biggest and best ecommerce brands globally
• Work remotely in the USA or from a local WeWork