Remote Global Benefits Program Manager

Summary

The job is for a Global Benefits Program Manager at StackAdapt, a remote-first company based in Canada or the U.S. The role involves managing full-cycle benefits administration, overseeing data integration and file management workflows, facilitating annual renewal and open enrollment process, developing educational materials, and providing support to employees on benefits-related inquiries.

Requirements

• 5+ years of progressive HR experience with a focus on benefits administration
• Practical application of benefits management in the U.S., and Canada in a multinational organization - tech industry is a plus!
• Strong analytical skills (advanced proficiency in Excel/Google Sheets) with the ability to interpret data and translate into actionable insights
• Discretion in dealing with confidential and sensitive information
• Strong project management and process improvement skills
• Sound judgment, problem solving, relationship building skills

Responsibilities

• Manage full-cycle benefits administration, including vendor management, enrollment processes, and record maintenance
• Oversee data integration and file management workflows in relevant systems (e.g. HRIS, and carrier systems) and complete audits as necessary to ensure data integrity
• Facilitate annual renewal and open enrollment process through planning, implementation, and communication of all new benefit programs
• Develop and deliver educational materials, presentations, and communication strategies to enhance employee understanding of benefit offerings
• Provide support to employees on any benefits-related inquiries and resolve any case escalations with third-party service providers

Preferred Qualifications

CEBS or CBS designation is considered an asset

Benefits

• Highly competitive salary
• RRSP matching
• 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
• Access to a comprehensive mental health care platform
• Full benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave policy
• A friendly, welcoming, and supportive culture
• Our social and team events!