Global Fulfillment Project Manager

Summary

Join Western Digital as a Global Fulfillment Project Manager and oversee cross-border order fulfillment projects across multiple international locations. You will be responsible for ensuring timely and accurate product delivery, optimizing logistics, managing inventory, and collaborating with stakeholders to streamline global supply chain operations. Key duties include developing project plans, identifying and mitigating risks, and monitoring performance metrics. The role requires strong project management skills, a deep understanding of international logistics, and expertise in warehouse management systems. A Bachelor's degree and 8-10 years of relevant experience are required. Western Digital offers a comprehensive benefits package.

Requirements

• Strong project management skills with proven experience in managing complex cross-border fulfillment projects
• Deep understanding of international logistics, customs regulations, and trade compliance
• Expertise in warehouse management systems (WMS) and supply chain management tools
• Excellent communication and collaboration skills to work effectively with diverse teams across different time zones
• Analytical skills to interpret data and make informed decisions
• Proficiency in Microsoft Office Suite and relevant project management software
• Bachelor’s degree in Supply Chain, Logistics, Engineering, Business or Finance with 8 to 10 years of relevant experience

Responsibilities

• Develop comprehensive project plans for global fulfillment initiatives, including timelines, milestones, budgets, and resource allocation
• Manage project execution across different regions, coordinating with local teams and third-party logistics providers (3PLs)
• Monitor project progress, identify potential risks, and implement mitigation strategies
• Collaborate with cross-functional teams including sales, marketing, operations, finance, and IT to align fulfillment goals with overall business objectives
• Build strong relationships with international partners, suppliers, and distributors to ensure smooth order processing and delivery
• Communicate project updates and key decisions to senior management and stakeholders effectively
• Optimize inventory levels across multiple warehouses to minimize stockouts and excess inventory
• Monitor inventory forecasting and adjust based on demand fluctuations and seasonal trends
• Manage stock transfers between warehouses to meet regional fulfillment requirements
• Identify areas for improvement in global fulfillment processes, including order processing, picking, packing, and shipping
• Implement process optimization initiatives to enhance efficiency, reduce costs, and improve customer satisfaction
• Develop and enforce standard operating procedures (SOPs) for global fulfillment operations
• Track key performance indicators (KPIs) such as on-time delivery, order accuracy, and customer satisfaction
• Analyze data to identify performance trends and areas for improvement
• Generate regular reports for senior management to demonstrate project progress and impact

Benefits

• Paid vacation time
• Paid sick leave
• Medical/dental/vision insurance
• Life, accident and disability insurance
• Tax-advantaged flexible spending and health savings accounts
• Employee assistance program
• Other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
• Tuition reimbursement
• Transit
• The Applause Program
• Employee stock purchase plan
• The Western Digital Savings 401(k) Plan
• Short-Term Incentive (STI) Plan
• Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents