Global System Integrator Director

Summary

Join WordPress VIP as a Global System Integrator (GSI) Director to build and maintain strong relationships with global system integrator partners, develop high-impact strategies for partner retention, growth, and joint go-to-market initiatives.

Requirements

• 8+ years of experience in a Partner Manager, Relationship Manager, Customer Success Manager, or Account Manager role within a technology or media company (SaaS preferred)
• 5+ years of experience managing global system integrator partners or large enterprise channel partners
• Proven expertise in managing a high-volume portfolio of partners and consistently meeting/exceeding pipeline growth goals
• Demonstrated success in communicating and negotiating with C-suite and senior executive stakeholders within partner accounts and internally
• Outstanding communication skills, with the ability to capture and maintain attention whether presenting, on the phone, or writing
• Global market experience, with availability to work across multiple time zones, primarily North America and EMEA

Responsibilities

• Build and maintain strong, strategic relationships with global system integration partners
• Understand and align with partners’ business strategies, providing guidance and support that drives mutual success
• Regularly engage with partners to monitor and enhance their experience, focusing on retention and growth opportunities
• Develop and execute comprehensive strategies that drive partner retention, Net Revenue Retention (NRR), and growth across global markets
• Lead initiatives that promote WordPress VIP’s solutions within GSI organizations, leveraging a scalable one-to-many approach
• Serve as the voice of the GSI partners within WordPress VIP, advocating for their needs, challenges, and opportunities
• Communicate effectively with key internal stakeholders, keeping them informed of partner statuses, alerts, and needs
• Represent WordPress VIP at partner events, meetings, and engagements, promoting the value proposition of our solutions
• Work closely with WordPress VIP Sales and GTM teams to build a robust sales pipeline with GSI partners
• Execute the global go-to-market strategy in collaboration with internal teams and GSI partners, ensuring alignment with overall business objectives