Growth Operations Manager

Summary

Join Rula as their Growth Operations Manager to enhance the efficiency of their go-to-market strategy focused on partnerships. You will build operations for a rapidly expanding sales team, playing a key role in scaling the Growth Operations function. This role involves identifying improvements to the sales process, maintaining CRM architecture, and developing scalable business processes. Collaborate closely with sales leaders to establish goals and oversee implementation, execution, and measurement. The ideal candidate will bring clarity to complex situations, balance execution with senior stakeholder management, and empower customer-facing teams to expand access to high-quality, affordable mental healthcare. This is a unique opportunity to significantly impact a fast-growing company and make a difference in a critical area.

Requirements

• 5+ years of related professional experience
• 3+ years of experience in a revenue or analytics function working on forecasting, growth planning, and / or performance metrics
• Proficiency in data analysis and reporting tools (e.g. Excel, Google Sheets, SQL, Looker)
• Proficiency in CRM software, preferably Salesforce; including its configuration, report builder tools, customization, and optimization
• Ability to manage projects, including the implementation of new systems or processes, ensuring timely completion and proactive communication with cross-functional stakeholders
• Experience creating non-standard processes from ambiguous requirements and independently creating best practices without an existing playbook

Responsibilities

• Improve the efficiency of Rula’s go-to-market strategy for partnerships-driven demand
• Build operations for a hypergrowth sales team
• Play an integral role in scaling our Growth Operations function
• Identify insights to improve our sales motion
• Maintain our CRM architecture
• Build processes to scale our business
• Work closely with sales leaders to set goals and then take ownership of their implementation, execution, and measurement

Preferred Qualifications

• Experience building / launching a new sales channel or customer vertical
• Experience building dynamic healthcare utilization forecasting models
• Excellent project management and organizational skills
• 2+ years at a hypergrowth startup
• Experience in the healthcare industry, particularly in mental health or telehealth services

Benefits

• 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments
• Attractive pay and benefits : Full transparency of pay ranges regardless of where you live in the United States
• Comprehensive health benefits : Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access : Start saving for your future
• Generous time-off policies : Including 2 company-wide shutdown weeks each year for self-care (for most employees)
• Paid parental leave : Available for all parents, including birthing, non-birthing, adopting, and fostering
• Employee Assistance Program (EAP) : Support for your mental and physical health
• New hire home office stipend : Set up your workspace for success
• Quarterly department stipend : Fund team-building activities or in-person gatherings
• Wellness events and lunch & learns : Explore a variety of engaging topics
• Community and employee resource groups : Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all