Head of Executive Operations

Summary

Join JiffyShirts as the Head of Executive Operations, serving as the right hand to the President and CEO. This role involves managing daily operations, ensuring strategic objectives are met, and optimizing productivity. The position requires global travel with the President and CEO, demanding a flexible and intensive schedule. You will be exposed to the company's strategic thought process and decision-making. The ideal candidate possesses strategic thinking, executive presence, and strong communication skills. An 18-month growth plan is provided to become a future leader with P&L responsibility.

Requirements

• Bachelor's degree in business, management, or related field; MBA preferred from a top-tier program
• Candidates must live in ET or CT timezone

Responsibilities

• Work closely with the President and CEO to understand their objectives, priorities, strategic thought process, communication style, and decision-making process
• Maximize the President and CEO’s potential by taking ownership of lower priority tasks to free up the President and CEO's time for higher-value activities
• Collaborate with cross-functional teams to ensure effective execution of company-wide strategic initiatives and projects
• Develop a deep understanding of the company's operations, culture, and goals to provide valuable insights and recommendations to sustain the company’s track record of growth and innovation
• Continuously refine and optimize processes and project management discipline to enhance organizational efficiency and effectiveness
• Assemble and analyze financial and operational data to support strategic decision-making and identify areas for improvement

Preferred Qualifications

• 2-3 years of experience in a top-tier management consulting firm or VC environment (e.g., Bain, BCG, McKinsey)
• 4-6 years of experience in DTC e-commerce company highly preferred
• Strong written and verbal communication skills, along with the ability to adapt communication style to various stakeholders
• Understands how to run a business from end to end
• High level of emotional intelligence and ability to build positive relationships with colleagues at all levels; strong gravitas and capable of gaining respect from the Executive Team
• Excellent Powerpoint/presentation skills with experience presenting to senior executive levels in organizations
• Exceptional organizational and multitasking skills, with a demonstrated ability to handle complex projects and tasks simultaneously
• Proven success in special projects, project management and financial modeling
• Detail-oriented and process-driven mindset, with a focus on optimizing workflows and improving efficiency
• Ability and eagerness to operate on an intensive schedule while traveling globally (15%)
• Demonstrated ability to work independently, take initiative, and make informed decisions

Benefits

• Direct mentorship and exposure to Peter Gerstberger, Jiffy.com President, former Chief Digital & Strategy Officer at The Honest Company, former leader at Amazon and Ring; Chris Serflek, Jiffy.com CEO, Visionary multiple Founder with 20 years of experience running profitable ecommerce companies
• Equity in a hyper growth, founder-owned, fully bootstrapped company with 9 figure topline, 8 figure EBITDA
• Flexibility to work remotely with a high-performing, A-player team
• High visibility and influence in shaping cutting edge e-commerce solutions
• Opportunity to lead product innovation in the rapidly evolving AI and image processing space
• Collaborative and high growth environment, with direct impact on the company’s strategic direction
• 18 month growth plan and exit opportunity to become a P&L leader within the company