Head Of Gtm Enablement

Summary

Join Narvar's Revenue Operations team as the Head of GTM Enablement and define a scalable enablement strategy. Collaborate with Sales, Marketing, and Customer Success to create impactful programs enhancing skill development and driving revenue growth. You will develop and manage enablement resources, ensure GTM team alignment, map sales processes, and create sales and retention playbooks. Responsibilities include analyzing team productivity, establishing metrics, developing a manager development program, overseeing enablement tools, acting as a liaison between teams, and planning sales meetings. This role requires 7+ years of experience in a SaaS enablement leadership role with a proven track record of driving revenue results.

Requirements

• 7+ years experience in an enablement leadership role supporting go-to-market teams in a SaaS environment
• Proven track record of working cross-functionally to design and execute high-impact enablement programs that drive measurable revenue results
• Strong understanding of SaaS GTM motions, including enterprise sales and customer expansion strategies, and experience implementing effective sales and retention playbooks, processes and methodology
• Excellent communication skills with the ability to influence and align cross-functional stakeholders
• Experience building effective field sales on-boarding and sales training programs
• Data-driven mindset, with ability to create and track metrics which demonstrate improved GTM productivity
• Passion for coaching, training, and empowering teams to perform at their best
• Care deeply about our customers and making our teams successful at delivering excellence in every interaction

Responsibilities

• Collaborate with GTM leadership, product and marketing to develop and drive robust and scalable enablement resources and programming across the entire GTM organization, from new hire onboarding to ongoing skill development
• Ensure GTM teams are aligned on product updates, value propositions, and competitive positioning – including relevant content and assets needed to support sales and retention plays
• Map Narvar’s sales process with our customer’s buying process to understand and enhance what skills, knowledge, process and tools are required by our sales force to increase velocity and conversion rates at each stage in those processes
• Develop effective sales playbooks by field sales role in tight collaboration with field sales, Revenue Operations, and Product Marketing
• Develop effective customer retention playbooks, informed by Customer Success and Center of Excellence best practices, to drive productivity
• Develop and manage a rolling 12 month GTM Enablement roadmap
• Regularly analyze the productivity of our GTM teams, and work with our head of Revenue Operations to establish metrics and objectives to increase the same
• Help stand up a first-line managers’ development program to ensure they have the skills, knowledge, processes and tools required to develop, mentor, coach and lead their teams effectively
• Oversee diligence and implementation of enablement & productivity tools in conjunction with our GTM Systems team
• Act as liaison between domestic and international enablement teams and ensure core changes to GTM motions, processes, tooling or messaging is adopted across regions + teams
• Own the planning and execution of our sales meetings, and GTM Kickoff

Preferred Qualifications

• Deep empathy for what it means to be in a customer-facing role; direct Field Sales experience preferred
• Experience with Salesforce.com strongly preferred