Head of Product

Summary

Join Gusto's Tax Credits team as a Product Manager and lead the development of innovative tax credit and grant solutions for small businesses. You will own the product roadmap, collaborate with cross-functional teams, and drive product development from strategy to launch. This high-impact role requires 10+ years of product leadership experience, a proven track record of building 0-to-1 products, and strong strategic thinking skills. Gusto offers a competitive salary, remote work options, and a mission-driven culture focused on empowering small businesses. The role involves significant ownership and collaboration, with a focus on unlocking savings for SMBs through tax credits and grants. The ideal candidate is a builder at heart, passionate about solving big problems and making a tangible impact.

Requirements

• Possess 10+ years of hands-on product development leadership or General Manager (GM) experience within an R&D team in a modern technology business
• Proven track record of building 0 to 1 products
• Display strong strategic thinking skills, capable of evaluating multiple paths, making effective tradeoffs, and articulating a clear and compelling forward plan
• The ability to tell a compelling story that drives alignment and inspires action
• Strong collaboration skills; ability to quickly build trust
• A passion for helping small businesses

Responsibilities

• Take ownership of the business and our Tax Credit product from end to end
• Create a long-term vision and durable competitive advantage for Gusto
• Lead and develop a cross-functional team of Engineering, Design, Ops and Data Science on all stages of the product development process
• Partner with the Revenue team to grow the business and optimize its unit economics
• Understand customer pain points, devise solutions, and then iterate through prototyping and frequent, successful product launches
• Rapidly execute and iterate with an emphasis on user delight, impact, and learning
• Regularly take risks and make calculated tradeoffs

Preferred Qualifications

• Strong product discovery skills with the ability to navigate a high degree of ambiguity
• Building 0 to 1 products in highly regulated categories
• Experience building personalized products or optimized workflows using Gen AI/ ML
• Builder at heart with strong product sense and POV on how to lead highly effective product development teams. Not afraid to get deep into the details and hands-on coach and lead our EPDD teams

Benefits

• Our cash compensation amount for this role is targeted at $214,000 to $246,000 in Denver & most major metro locations, and $245,000 to $291,000 for San Francisco, New York, & Seattle
• We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada
• Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role)