Head of Revenue Operations

Summary

Join Laba Group, a leading EdTech company in Eastern Europe, as their Head of Revenue Operations. This full-time, remote or on-site position offers a unique opportunity to build and scale a newly established unit, optimizing revenue streams and driving operational excellence within a fast-growing international environment. You will oversee sales operations, implement and improve systems, establish and scale the global sales framework, leverage AI and data-driven insights, and enhance collaboration. The role requires significant experience in sales operations, leadership, and working in international environments. Laba Group offers competitive salary, unlimited vacation, generous sick leave, compensation for external learning and wellness, and a collaborative, growth-oriented environment.

Requirements

• 8+ years in optimizing revenue/sales operations, with at least 3+ years in a leadership role
• Previous experience working in an international environment, managing multi-market sales operations
• Proven track record in building and optimizing sales operations, developing KPIs, and implementing new processes
• Extensive experience with CRM systems (preferably HubSpot) and other sales tools, including telephony systems
• Experience implementing AI-driven tools (e.g., call analysis, lead scoring, predictive analytics) to enhance sales efficiency
• Strong ability to influence and collaborate with both local and global stakeholders
• Analytical mindset with the ability to interpret and act on complex data to drive business outcomes
• Advanced level of English and Ukrainian

Responsibilities

• Optimize Sales Operations: Oversee and enhance the sales funnel, call quality standards, and training programs for Sales Representatives across all of our markets
• Implement and Improve Systems: Integrate and optimize an auto-dialing system with the CRM, enhance CRM functionality, telephony, and other key software to streamline operations
• Establish and Scale Structure: Build the Global Sales framework, including organizational structure, responsibilities, onboarding flow, and operational efficiency
• Leverage AI & Data-Driven Insights: Implement AI-driven tools (e.g., call analysis, lead scoring, sales script quality) and refine KPIs to align with modern sales methodologies
• Enhance Collaboration & Alignment: Work closely with local CEOs, Sales Teams, and Global Units to ensure strategy alignment, smooth communication, and consistent reporting
• Drive Performance & Customer Experience: Build a high-performing sales operations team, conduct regular performance assessments, foster growth, and improve customer experience through streamlined processes

Benefits

• Competitive salary tied to your impact, performance, and ability to drive innovation
• No micromanagement or bureaucracy — only automated processes. Feel free to experiment, propose, and implement your ideas
• The opportunity to influence the processes on a Global scale: see the tangible impact of your work and understand its value
• Compensation for external learning, equipment, sports, mental and physical health
• Unlimited vacation and generous sick leave tailored to your needs
• +1000 points to your knowledge and skills . You’ll work with various tools, formats, and processes. Plus, you’ll collaborate with our international teams, who are ready to share their wealth of knowledge and insights!