Head of Revenue Operations

Summary

Join Lumos, a fast-growing startup revolutionizing app and access management, as the Head of Revenue Operations. You will play a pivotal role in shaping revenue-generating processes, driving consistent and scalable growth. This critical role demands expertise in optimizing the RevOps tech stack, ensuring data integrity and process automation, managing territory and scoring frameworks, overseeing forecasting and revenue operations cadence, and delivering insightful reporting. The ideal candidate possesses 8+ years of experience in a similar role within high-growth B2B SaaS environments, proven success with enterprise sales cycles, and proficiency in Salesforce and HubSpot. Lumos offers a remote work culture, comprehensive benefits including medical, vision, and dental coverage, unlimited PTO, parental leave, and a wellness stipend.

Requirements

• 8+ years of experience in a Revenue Operations, Sales Operations, or similar role with a strong track record working in high-growth B2B SaaS environments
• Proven success supporting Enterprise sales cycles, complex deals and account-based strategies
• Attention to detail and commitment to driving operational excellence
• Strong communication skills with the ability to translate data into insights and collaborate effectively across GTM teams

Responsibilities

• Own the RevOps Tech Stack: Own evaluation, implementation, and optimization of tools like Salesforce, HubSpot, Gong, Outreach and Gainsight. Ensure systems are integrated, reliable, and support a scalable standardized GTM motion. Build enablement material to ensure proper training and change management
• Drive Data Integrity and Process Automation: Maintain clean, consistent data across systems. Build automated workflows and streamline processes to improve pipeline management, lead flow, and sales efficiency. Ensure data quality and governance for account hierarchies, firmographics, and ownership, in partnership with cross-functional teams such as Marketing Operations and Data
• Manage Territory, Routing, and Scoring Frameworks: Design and maintain lead routing, territory assignments, and account scoring models. Align coverage with market opportunity and support annual/quarterly planning. Partner with sales leadership to define coverage models and ensure alignment between headcount, capacity, and territory potential
• Oversee Forecasting and Revenue Operations Cadence: Run forecasting, pipeline tracking, and revenue reporting. Ensure sales and CS leaders have visibility into performance and productivity. Identify bottlenecks and implement solutions to streamline operations and shorten sales cycles
• Deliver Insights and Reporting: Build dashboards and analyze trends across pipeline, rep performance, and revenue to uncover opportunities for growth. Provide actionable insights using tools like Salesforce, excel, and BI platforms

Preferred Qualifications

Highly proficient in Salesforce and HubSpot. Experience with Gainsight, Gong, Clari, and similar GTM tech stack tools is a strong plus

Benefits

• Remote work culture (+/-4 hours Pacific Time)
• Medical, Vision, & Dental coverage covered by Lumos
• Company and team bonding trips throughout the year fully covered by Lumos
• Optimal WFH setup to set you up for success
• Unlimited PTO, with minimum time off to make sure you are rested and able to be at your best
• Up to 16 weeks for expecting parents
• Wellness stipend to keep you awesome and healthy
• 401k matching plan