Head of Revenue Operations

Summary

Join Madison Logic as their Head of Revenue Operations and lead the optimization of revenue-generating processes. Collaborate with sales, marketing, and customer success teams to drive efficiency, improve forecasting, and maximize revenue growth. Develop and execute a revenue operations strategy, streamline sales processes, and own bookings and ARR reporting. Provide data-driven insights, develop KPIs, and work with finance on revenue modeling. Lead cross-functional initiatives, implement dashboards and reporting tools, and develop training materials. Partner with various teams to ensure cohesive GTM strategies and promote seamless communication. This role requires 15+ years of experience in a related field, proven leadership, strong analytical skills, and deep understanding of CRM and sales analytics tools. The position offers a base salary of $200,000-$240,000 plus additional compensation.

Requirements

• 15+ years of experience in Revenue Operations, Sales Operations, or a related field
• Proven leadership experience with a track record of building and managing high-performing teams
• Strong analytical skills with expertise in forecasting, pipeline management, and data insights
• Deep understanding of CRM systems (Salesforce, HubSpot) and sales analytics tools (Tableau, Power BI)
• Exceptional strategic thinking, problem-solving, and communication skills
• Experience working cross-functionally with Sales, Marketing, Finance, and Customer Success
• Ability to thrive in a fast-paced, high-growth environment

Responsibilities

• Develop and execute a revenue operations strategy that supports business objectives and revenue growth
• Collaborate with sales, marketing, and operations teams to drive annual revenue planning and create a seamless revenue engine
• Drive strategy, planning, operations, and overall improvement in growth and efficiency
• Optimize and streamline sales processes, ensuring alignment and efficiency
• Lead the optimization of the lead-to-cash process, ensuring seamless integration across marketing, sales, and customer success
• Significant knowledge required on systems (Salesforce, HubSpot) and sales tools to enhance productivity and data integrity
• Streamline the Deal Desk process with Finance and Operations
• Lead cross-functional initiatives to improve revenue operations workflows and drive best practices
• Own bookings and ARR reporting, forecasting, and KPI tracking to enable data-driven decision-making
• Develop and maintain key performance indicators (KPIs) to measure and report on revenue operations effectiveness
• Provide insights into sales performance, pipeline health, and revenue trends
• Work closely with Finance to ensure accurate revenue modeling and forecasting, delivering executive board reports
• Develop and enforce best practices for sales performance tracking and quota attainment
• Implement dashboards and reporting tools to provide actionable insights for marketing, sales, and leadership teams
• Lead robust ICP design, segmentation, territory design, and pipeline forecasting
• Oversee GTM operating cadence, including QBRs, leadership meetings, weekly huddles, and forecast reviews
• Define, document, and refine processes to create efficiency and ensure a consistent buyer journey
• Conduct regular assessments and feedback loops with teams to identify bottlenecks and optimize performance
• Develop and maintain a centralized knowledge hub of training materials and marketing assets in collaboration with product marketing
• Partner closely with marketing, finance, product, people, and customer success teams to ensure cohesive GTM strategies
• Act as a liaison between Sales and other departments to promote seamless communication and operational alignment
• Drive continuous improvement initiatives and leverage best practices to enhance organizational productivity

Preferred Qualifications

Located in NYC Metro preferred

Benefits

• Base Salary: $200,000 – $240,000
• Additional Compensation: $25,000
• We offer a mix of in-office and hybrid working