Head of Revenue Operations

Summary

Join Nava Benefits, a modern benefits brokerage revolutionizing healthcare, as their experienced Head of Revenue Operations. This critical role drives operational excellence, aligning revenue-generating teams (marketing, sales, finance, and service) and optimizing workflows. You will build and refine workflows, manage key systems (Salesforce, HubSpot, Salesloft), implement sales planning and forecasting processes, and deliver data-driven insights. Success requires scaling revenue operations from $20M to $50M, expertise in high-growth environments, and strong leadership. Nava offers a remote-first culture, cutting-edge technology, and a collaborative team.

Requirements

• Proven track record of scaling revenue operations from approximately $20M to $50M in revenue
• Experience in high-growth environments and managing cross-functional teams
• Strong expertise in Revenue Operations, with a preference over Sales Operations
• Expertise in Salesforce architecture, setup, and workflows across sales, marketing, and service
• Strong workflow builder with data-driven and analytical skills
• Effective people manager and team leader
• Collaborative approach to aligning priorities across marketing, sales, service, and finance teams

Responsibilities

• Build and refine workflows across marketing, sales, finance, and service teams
• Develop and manage lead-to-opportunity workflows, client onboarding, and renewal processes
• Partner with finance to streamline commission structures and service-related workflows
• Maintain and scale key systems like Salesforce, HubSpot, and Salesloft
• Ensure systems are integrated and aligned with business priorities
• Implement processes for accurate sales planning and forecasting
• Collaborate with revenue teams to roll out actionable, data-driven strategies
• Deliver analytics and insights to improve operational efficiency and scaling efforts
• Equip revenue teams with data-driven tools to enhance decision-making
• Act as a strategic partner to marketing, sales, finance, and service teams
• Lead and support cross-company initiatives that impact revenue operations

Benefits

• Medical insurance, including a $0 premium HDHP plan for individuals, Dental, Vision, Telehealth and Virtual Primary Care Visits, OneMedical membership, Wellhub, and a $50 monthly benefit to improve your mental or physical health
• Stock options, 401(k) with a $2,000 match, FSA, HSA, and access to Origin Financial
• Flexible PTO, 12 weeks of paid parental leave with 2 weeks of transition time, $50 monthly connectivity reimbursement, and company-paid short-term disability, long-term disability, and life insurance, with additional voluntary benefits like supplemental life, AD&D, hospital indemnity, accident, and critical illness coverage
• $1,000 home office setup stipend and access to an Employee Assistance Program (EAP)