Head of Sales Development Representative

Summary

Join Belkins, a leading appointment-setting agency, as the Head of SDR to lead and mentor a high-performing team of 25+ SDRs. You will spearhead the transformation of the outbound sales strategy into an omnichannel approach, optimizing processes and driving client revenue success. This role demands proven leadership experience in managing large, remote SDR teams, strategic sales development expertise, and a data-driven approach. You will collaborate with cross-functional teams, adapt to market trends, and ensure efficient resource allocation. Belkins offers a remote-first, flexible work environment with competitive pay, comprehensive benefits, and opportunities for continuous growth.

Requirements

• Proven Leadership: At least 4+ years of experience leading high-performing SDR teams of at least 25 people in fast-paced, high-growth environments, particularly in roles requiring you to manage multiple moving parts and adapt to changing business needs
• Strategic Sales Development : 6+ years in Sales or Business Development with proven B2B experience
• Omnichannel Expertise: Skilled in scaling outbound sales strategies across multiple channels (cold calling, email outreach, social media, etc.)
• Proven Multicultural & Remote Team Management: Experience leading diverse, remote teams across different time zones, with a team primarily spanning EMEA
• Exceptional Leadership & Mentorship: Bring a track record of developing strong SDR teams, setting clear goals, and motivating team members to achieve top-tier results
• Analytical & Data-Driven: Strong at analyzing performance data and optimizing strategies
• Adaptability: Thrive in dynamic, ever-changing environments, quickly adjusting strategies to meet client needs, a growth mindset is in your DNA

Responsibilities

• Lead Belkins’ Outbound Strategy: Drive the transformation of the best-performing single channel (cold email) strategy into an omnichannel (cold email, cold calling, LinkedIn outreach) strategy by revamping existing processes and rethinking and improving the current SDR game plan
• Lead & Mentor Teams: Lead an existing team of 25 SDRs (junior and senior), including Team Leaders and seasoned Subject Matter Experts, fostering high performance, accountability, and continuous improvement
• Optimize Department Processes: Identify bottlenecks and improve workflows to meet higher client expectations
• Achieve client CAC efficiency: Ensure the team meets established KPIs based on client engagement terms while driving appointment acquisition costs down through efficient and effective outbound sales development efforts, optimizing resources while achieving targets
• Achieve Organizational Alignment: Drive the department strategy to align with organizational goals, ensuring sustained business revenue growth
• Cross-Functional Collaboration: Work closely with other departments that are responsible for delivering outstanding services to clients and fostering cross-functional initiatives
• Adapt to Market Trends: Stay ahead of shifts in market trends and SDR techniques so the team can meet changing demands
• Data-Driven Leadership: Use data to guide decisions, optimize SDR performance, and adjust strategies based on key metrics
• Resource Allocation & Efficiency: Ensure efficient use of resources (people, budget, tools) for maximum ROI

Preferred Qualifications

• Experience in an agency setting, managing external client accounts across various industries
• Knowledge of email deliverability practices and their impact on SDR outreach

Benefits

• Impactful Role: As the Head of SDR & Client Revenue Growth, you will play a critical role in shaping the future of our clients’ sales development and driving their revenue growth
• Client-Centric Environment: Work with a diverse range of clients, gaining exposure to various industries and the unique challenges they face in their sales development efforts
• Continuous Growth: Belkins is a company that is constantly evolving. You’ll have the opportunity to grow your team, refine strategies, and contribute to the overall direction of our agency
• Collaboration: Collaborate with a talented, cross-functional team dedicated to delivering top-tier service and results for clients in a dynamic, fast-paced environment
• Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise
• Remote-First Flexibility : We’ve transitioned to a fully remote environment so you can work where you're most productive. Our flexible hours help you stay agile and focused
• Independent & Agile Setup: We collaborate under a W9-type (in the USA) cooperation model, giving you the autonomy to manage your workflow while being a key part of our global team
• Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being
• Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs
• Global Sync: We align with U.S. holidays to keep our global teams in sync
• Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun