Sales Development Representative

Summary

Join Bitwarden as an outbound Sales Development Representative (SDR) and play a pivotal role as a Product Specialist, acting as the first point of contact for potential customers. You will develop a deep understanding of the sales process, research leads, initiate new relationships, and set the stage for the sales team's success. The role involves primarily outbound sales activities, showcasing Bitwarden's offerings through various channels. This is a fully remote position for U.S.-based candidates; visa sponsorship is not offered. You will contribute to a company dedicated to building a diverse and talented team, offering opportunities for professional development and growth within the security and open-source software markets. Bitwarden fosters a supportive and collaborative work environment.

Requirements

• 2+ years of outbound sales experience as a Sales Development Representative in the technology / SaaS space
• Experience using a CRM tool such as HubSpot, Outreach, or a similar engagement tool
• Experience using prospecting tools like LinkedIn Sales Navigator, ZoomInfo, or similar, particularly in Enterprise B2B environments
• Strong verbal communication skills with the ability to quickly articulate technical information concisely
• Effective problem-solving abilities, coupled with strong time management and organizational skills
• Innovative thinker who thrives in a dynamic and evolving environment
• Collaborative team player willing to share best practices and learn from others
• Demonstrates persistence, resilience, and a proactive approach to issue resolution

Responsibilities

• Generate sales leads by effectively prospecting and engaging potential Mid-Market and Enterprise clients through outbound outreach
• Manage and maintain an outbound sales pipeline, ensuring optimal lead and prospect qualification
• Identify and respond to potential client’s needs and suggest appropriate solutions
• Follow the sales playbook to guide sales leads through an Account Executive-led buying process
• Adhere to service-level agreements on lead outreach and follow-up intervals

Preferred Qualifications

A 4-year degree or equivalent is preferred

Benefits

• Our user community loves us, and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone, from our friends and family to the world’s largest organizations
• Become an expert. You’ll get immersed in the prominent technology markets of security and open-source software
• We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world and take part in productive and fun meetups
• Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development