Head of Sales Engineering

Summary

Join Visa's Acceptance Solutions team as the Regional Head of Sales Engineering Delivery - Europe. This role will support the European Sales function in growing revenue by leading a team of professionals, designing and executing regional sales strategies, and driving seamless client engagements. You will be responsible for revenue generation, team development, and collaboration with cross-functional stakeholders. The position requires deep technical expertise, strong leadership skills, and experience in a global matrix organization. This is a remote position, offering flexibility while requiring occasional presence at a Visa office. The ideal candidate will have a proven track record of success in a comparable role and a passion for driving growth within a dynamic payments technology company.

Requirements

• Demonstrable success of leading a comparable function within a similar industry
• Experience of working in a global matrix organization with the ability to navigate complex structures and drive decision making capability
• Ability to balance analysis with timely decision making
• Experience of building, developing and leading high performing teams through inspiring a culture of performance driven activity with calculated risk taking in the pursuit of achieving goals
• Experience of using APIs, frameworks and scripting languages to support and lead client demonstrations
• Developing, building and refining client facing artefacts to drive deal and client engagement with scale and efficiency
• Strong background and experience of working with clients up to C-Suite level
• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Responsibilities

• Partner with the Global VP of Sales Engineering Delivery, Regional Sales Leaders and cross functional stakeholders from Solutions & Product, Development, Client Services Leadership to drive client feedback leading to technology investment and prioritization
• Accountable to the growth and development of achieving the revenue quotas and bookings across the European region
• Accountable to the attachment and assignment and support of Sales engineering support for supporting net new, cross/upsell opportunities to drive and achieve bookings (AANR) targets, revenue and go live goals
• Partner with the regional sales leadership and sales operations leader to track, review and accelerate sales and revenue performance to achieve quarterly and half yearly targets through sales plays, strategic programs and cross functional activity to support deal activity
• Drive core alignment to the global and regional European sales strategy leading to a consistent set of behaviors of client activity and engagement
• Build and drive deep partnerships with regional sales engineering delivery leaders within global regions (North America, CEMEA, APAC and LAC) to drive consistent client centricity through repeatable and scaled processes
• Lead a multi-faceted career and development program in partnership with the Global VP, Sales Engineering Delivery
• Proactively lead and manage through partnership with regional sales leaders the pipeline activity for direct and indirect sales activity ensuring suitable capacity and planning for inbound activity
• Proactive management & partnership of the Signed Not Live client list across the region with specific emphasis on unlocking client revenue through strong due diligence and technical validation during deal cycles
• Partner with regional counterparts within the function to establish key standards for consistent client engagement which leads to optimised and efficient client engagement
• Deep collaboration with Solutions & Product Management to drive proactive solutions/product prioritization in alignment with sales priorities along with driving client feedback for investment
• Act as a supporter and advocate for the Global Sales Engineering Delivery Vision and Charter driving accountability and ownership across the region for all activity within the function
• Lead by example with client engagement through attachment to client activity through sponsorship of engagements, meetings as the Technical SME for driving technology led value-based discussions
• Partner with the Global VP of Sales Engineering Delivery to establish core standards for the development of a Proof of Concept model for clients interested in “try before you buy” model
• Support and lead the technical specialized enablement of the sales engineering teams of new and emerging technology and the core Acceptance Solutions, Value Added Services & Visa technology stack
• Develop strong collaborative partnerships with broader Visa stakeholders across key functions including but not limited to: Value Added Services, Visa Product, Co-Branding, Innovation, Data Science, Visa Consulting and Strategy to drive increased alignment across the region during client deal cycles

Preferred Qualifications

• 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
• Experience in leading cross-functional initiatives and facilitating collaboration across Sales, Marketing, Product, Technology and Customer Service organizations
• Strong leadership and influencing skills – able to think strategically to influence and drive the execution in a matrixed organization
• Experience of solving core business challenges through technology led discussions with a solutions orientated mindset
• Results orientated, able to manage and execute multiple tasks at a high rate of pace and change and comfortable at dealing with ambiguity

Benefits

This is a remote position