Newfront is hiring a
HR Consultant

Summary

The HR Consultant will serve as the primary external HR Manager for a portfolio of complex, high-touch, multi-state clients, managing diverse HR functions such as leave of absence cases, compliance, employee relations, benefits administration, and more. The role requires proven experience in HR management, knowledge of federal, state, and local employment laws, excellent communication skills, proficiency in Microsoft Office, and the ability to learn and implement Newfront's Client technology systems.

Requirements

• Proven experience in HR management, preferable in a multi-state and complex client environment
• In-depth knowledge of federal, state and local employment laws and regulations
• Experience in managing multi-state leave of absence cases
• Excellent communication skills written, public speaking and presentation preparation
• Exceptional telephone/video etiquette for customer service environment, professionalism, and tact
• Proficient knowledge and use of Microsoft Office and intermediate complexities of features
• Skilled at the ability to learn and implement Newfront Client technology systems
• Ability to be resourceful, take initiative, solve problems and offer solutions
• Works well with others in a fast-paced environment and be responsive to co-workers and colleagues. Ability to train and give feedback
• Adaptability and flexibility to respond to client and team needs
• Excellent time management skills and ability to manage competing priorities and high volumes
• Capability to learn and adopt use of technology systems and software applications

Responsibilities

• Act as the main point of contact for a set of high-touch, multi-state clients
• Ensure superior client engagement and satisfaction through proactive communication and personalized service
• Oversee both standard and complex leave of absence cases, focusing on compliance with federal, state, and local regulations
• Manage salary continuance, short- and long-term disability plans, ADA accommodations, and employer-sponsored leave programs
• Handle onboarding and offboarding processes, employee relations, and benefits administration
• Ensure adherence to compliance requirements and maintain client Human Capital Management (HCM) platforms
• Develop, interpret, and effectively communicate client policies and procedures
• Serve as a resource for clients and their employees on a wide range of HR topics, ensuring compliance and effective resolution of HR issues
• Deliver clear and autonomous communications to clients and their teams
• Train and mentor HR Associates to enhance their skills and knowledge and support their professional development through coaching and feedback
• Contribute to special projects and perform other related tasks as assigned to support overall business objectives

Preferred Qualifications

• Bachelor’s degree preferred
• Minimum of 7 years of work experience in human resources or related field required
• Broad experience at the HR generalist level required
• Prior HR Consulting experience preferred

Benefits

• The pay range for this position in California, Washington, Colorado and New York at commencement of employment is expected to be between $90,000 and $126,000/yr; however, base pay offered may vary depending on multiple individualized factors
• The total compensation package for this position may also include other elements, including a bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered
• Details of participation in these benefit plans will be provided if an employee receives an offer of employment