Hr Experience Specialist

Summary

Join Deel, a global leader in international payroll and compliance, as our in-house HR expert for Africa. You will be responsible for managing the entire EOR employee lifecycle, providing high-level support to employees, and handling complex HR matters. This role requires 5+ years of international HR experience in a fast-paced environment, fluency in French and English, and strong analytical and data-driven skills. Additional qualifications and certifications in HR are valued. Deel offers competitive pay, benefits, and perks, including provided computer equipment, stock grant opportunities, remote work flexibility, and WeWork access where available.

Requirements

• 5+ years of International HR professional experience in a high-volume and fast paced environment
• Fluency in both both French and English
• Strong analytical skills: identify, scope and resolve complex and sensitive HR issues
• Data driven: you challenge status quo and strive to improve response times and employee experience

Responsibilities

• Being our in house HR expert for Africa, and handling all complex people related matters as they may relate to the EOR employee lifecycle at Deel
• Owning and drive EOR employee lifecycle: onboarding/off-boarding, orientation, employee support, performance management, payroll, benefits
• Providing a high-level of support to our EOR employees, being the first point of contact for any HR related queries
• Admin support: generation of reports, employment verification letters, HRIS administration
• Providing a high touch local experience where required, and helping the product and operations team create systems that can scale with Deel

Preferred Qualifications

• Having qualifications and certifications in HR is a valuable asset
• Experience using JIRA, Zendesk, Intercom or other ticketing tools is a plus

Benefits

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available