Hr Operations Analyst

Summary

Join our team as a Senior HR Operations Analyst in our expanding India team. This role focuses on transactional tasks, employee support, and compliance management, crucial for our growth. The ideal candidate possesses strong HR knowledge, critical thinking, and ticketing system experience. You will oversee HR processes, handle employee inquiries, ensure compliance, manage ticketing systems, and identify process improvement opportunities. This position may be hybrid or fully remote, as determined by your manager. We offer a range of benefits, including paid time off, retirement savings, bonuses, and competitive health benefits.

Requirements

• 3+ years of experience in HR operations or a similar role
• Previous experience with ticketing systems, HRIS systems, Microsoft Office Suite
• Strong understanding of HR processes and compliance requirements

Responsibilities

• Oversee and implement HR transactional processes, including onboarding, offboarding, and maintaining employee records. Ensure that all HR transactions are processed accurately and promptly to meet employee needs
• Serve as the main point of contact for employee inquiries regarding HR policies, benefits, and procedures. Deliver timely and effective solutions to employee concerns, escalating complex issues as needed
• Support the adherence to local labor laws and company policies. Assist with audits and compliance checks while ensuring that all documentation and records are accurate and up to date
• Use ticketing systems to track employee inquiries and their resolutions. Analyze ticket trends to provide insights that enhance HR service delivery
• Identify opportunities for process enhancements within HR operations and actively contribute to the adoption of best practices. Work collaboratively with HR team members to improve the overall employee experience

Preferred Qualifications

• Workday experience
• Bachelor’s degree in Human Resources, Business Administration, or a related field

Benefits

• Paid time off
• Retirement savings (e.g., 401k, pension schemes)
• Bonus/incentive eligibility
• Equity grants
• Participation in our employee stock purchase plan
• Competitive health benefits
• Parental leave