Hr Services Lead

Summary

Join People Can Fly as their Global HR Services Lead and take operational leadership in scaling HR processes across the employee journey. This pivotal role encompasses onboarding, employee relations, compensation, benefits, and more. You will ensure accurate and timely processing of personnel administration and payroll, maintain quality control, and monitor team performance. The ideal candidate possesses extensive HR Shared Services experience, strong leadership skills, and in-depth knowledge of labor laws and HR best practices. You will build relationships with key stakeholders and analyze data to recommend improvements. People Can Fly offers a comprehensive benefits package, including private medical healthcare, flexible working hours, and personal development opportunities.

Requirements

• 6+ years of progressive experience in HR Shared Services, focusing on managing employee journey, including: onboarding, employee relations, compensation, benefits, contracts administration, immigration, mobility, compliance and offboarding
• Demonstrated leadership experience, including the ability to lead by example, mentor, and develop a high-performing team, create positive and effective working relationships across organization, at all levels
• In-depth knowledge of labor laws, immigration regulations, HR best practices, and total compensation analytics methods
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Excellent attention to detail and accuracy in managing personal data, contract details, regulatory documents, and internal messages
• Tech-savvy with HRIS systems
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders across different departments and geographies
• Bachelor's degree in Human Resources, Business Administration, or a related field

Responsibilities

• Ensure that personnel administration and payroll services are processed in accurate and timely manner, in accordance with established policies and procedures along with all legislative compliance requirements
• Establish quality control procedures to ensure all data and documents delivered by the Team to internal or external stakeholders, are following zero-error policy
• Monitor daily team’s performance, ensure direct reports meet their individual tasks, deadlines and deliver according to established standards
• Establish, monitor and work towards continuous improvement of all employee journey processes and best practices across all jurisdictions PCF operates in
• Ensure the timely and accurate data maintenance and administration of HR systems
• Ensure all HR related inquiries from PCF employees are served in timely manner, providing up-to-date and accurate information
• Build and maintain long-term, working relationships with key stakeholders, to ensure HR Shared Services Team success, including: Recruiting, HR Business Partners Team, Studio Heads, IT, Legal and Compliance
• Maintain confidentiality of any personal, payroll, and other employee information is secure
• Analyze market trends, internal metrics and benchmarking data to provide recommendations for changes in HR programs

Preferred Qualifications

• Master's degree or relevant certifications (e.g., SHRM, HRCI)
• Experience working in a multinational corporation
• Experience transforming HR Shared Services for prior start-up environments
• Fluency in English and Polish

Benefits

• Private medical healthcare including dental treatment for PCF members and their families (Signal Iduna)
• MultiSport card for you and your family members or friends
• Free library with a wide range of games and books you have unlimited access to
• In-company Polish and English language classes
• Fresh fruit, snacks, and beverages for everyone in the office
• Flexible working hours
• Free virtual health and mental wellbeing sessions are included in the plan for members and their dependents
• Personal development opportunities and ability to work in a global environment
• Work in a creative team with people full of passion for what they do