Implementation Consultant

Summary

Join AutoLeap, a leading shop management SaaS company in the auto repair industry, as an Implementation Consultant. You will empower customers by training them on AutoLeap's platform, manage customer relationships, and become an expert in the automotive industry. This role requires providing on-site support and training, collaborating with peers, and providing customer feedback to the product team. AutoLeap offers a dynamic work environment and numerous benefits.

Requirements

• 1-2 years of experience in software implementations or project management
• Passion for helping others succeed and a dedication to customer satisfaction
• A strong track record of achievement in previous roles

Responsibilities

• Train shop owners and their teams on how to effectively use AutoLeap
• Build strong relationships with customers and own their implementation outcomes
• Develop a deep understanding of the automotive industry and become a trusted advisor to your customers
• Offer in-person support and training to customers (ability to travel)
• Champion your customers internally by sharing their feedback with our Product team
• Work closely with your peers to continuously improve our processes and operations

Preferred Qualifications

Bring your own unique skills and perspectives to the team

Benefits

• 100% Employer-paid premiums on the health, dental, and vision plans
• Remote work
• Unlimited PTO
• 401(k) with Vanguard
• Monthly Meal Perks
• Full Tech Stack
• Rewards & Recognition